F&B Assistant

Hotel Du Vin; Newcastle; On-site; GBP 60,000 - 80,000; Part time

Job summary

A hospitality brand in Newcastle is seeking an F&B Assistant to enhance the dining experience through excellent service. This role offers a permanent contract with flexible hours, ranging from 16 hours per week. Successful candidates will enjoy numerous perks such as staff discounts, fully funded apprenticeships, and wellness initiatives. The ideal candidate will have a passion for customer service, a willingness to learn, and great communication skills.

Benefits

Staff room rates from £65 per night

50% off for friends and family

35% discount on dining

Fully funded apprenticeship programs

Cycle to work scheme

Healthcare cash plans

Referral bonuses up to £1500

Wellness initiatives

Complimentary anniversary stays

Qualifications

• Passion for customer service.
• Willingness to learn.
• Ability to communicate effectively.

Responsibilities

• Control the flow of service in the restaurant.
• Communicate with the kitchen and management for a smooth dining experience.
• Work flexible shifts including evenings and weekends.

Job description

F&B Assistant, Hotel du Vin

£12.30 Per Hour + Tronc / 16 hrs per week / Permanent contract / Hotel du Vin Newcastle

Get paid for doing what you love, enjoy loads of perks and benefits, learn new skills, and build a career for life with Hotel du Vin.

In this role, you will be the face of the restaurant, helping to control the flow of service and communicating with the kitchen and management to ensure a smooth dining experience for our guests.

We are open 7 days a week, 365 days a year, offering flexible shifts and hours, with busier periods during evenings and weekends. Shift patterns and contracted hours are flexible and can be discussed at interview. We also offer nationally recognized apprenticeships alongside our brand training to support your development. Experience isn’t essential, but a passion for customer service and a willingness to learn are required.

Join us if you want to be part of a team working with the best food, drink, and a brand you can be proud of. We create memorable experiences for our guests and actively promote internal development and progression, including pathways into F&B management roles.

Additional Benefits:

• Staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality from £65 per night.
• 50% off the best available rate for friends and family.
• 35% discount on dining in our brasseries and bistros.
• Fully funded apprenticeship programs to support your career growth.
• High street discounts, holiday deals, and more.
• Cycle to work scheme, saving up to 40% on bikes.
• Healthcare cash plans including dental, optical, and medical from £5/month.
• Referral bonuses up to £1500 for introducing new team members.
• Uniform provided that looks professional.
• Wellness initiatives and special campaign days promoting health and wellbeing.
• Wagestream for instant access to earned wages and financial tips.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries, including dinner, bed, and breakfast.
• Support for neurological health through The Brain Charity.
• Employee Assistance Programme offering confidential support 24/7.

Our Sustainability Goals include:

• 100% renewable electricity, mainly from UK wind farms.
• Recycling at least 70% of hotel waste.
• Eco-friendly cleaning systems and enzyme-based kitchen cleaning.
• Volunteering for sustainable charities, two days per year, paid.

Interested? Click Apply Now.

Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunities employers and welcome applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.