F&B Assistant

Leonardo Hotel Middlesbrough; Middlesbrough; On-site; GBP 18,000 - 24,000; Full time

Job summary

The Midland Hotel in Middlesbrough is seeking a Food and Beverage Assistant to enhance guest experiences through exceptional service in the restaurant and bar. This role requires a warm personality and a proactive attitude, ensuring customers leave with a desire to return. Join a supportive environment that values your growth with training opportunities and staff perks including special room rates and recognition schemes.

Benefits

Special rates on hotel rooms

Company-wide recognition scheme

Meals on duty

Talent referral scheme

Access to Company Pension Scheme

Ongoing job-related training

Qualifications

• Be yourself and share your positive energy.
• Ensure guests have a great experience in the restaurant and bar.
• Confidence in speaking with guests and the team.

Responsibilities

• Work as part of a vibrant team to deliver first-class hospitality.
• Maintain a warm and friendly demeanor while interacting with guests.
• Support colleagues and contribute to a positive work environment.

Skills

Positive Energy

Can-do Attitude

Confidence in Communication

Job description

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Food and Beverage Assistant, you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! You’ll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel’s restaurant and bar.

Some of the perks our colleagues enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals on duty
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

If you’re our ideal Food & Beverage Assistant, you will:

• Be yourself!
• Share your positive energy with guests and your team
• Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again!
• Have a can-do attitude
• Be confident in speaking with guests and the team – we love building a good rapport

Why come join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!