F&B Assistant

Malmaison Hotel Liverpool; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent hospitality group in the United Kingdom is seeking an F&B Assistant to provide exceptional service and ensure a smooth dining experience for guests. You will work in a vibrant environment, gaining valuable skills and opportunities for progression within the company. The role offers flexible shifts and competitive pay of £12.30 per hour for 30 hours per week, along with various employee benefits.

Benefits

Heavily discounted Staff Room Rates

Discounted Friends and Family Room Rate

35% off dining bills

Fully funded Apprenticeship programmes

High street discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Professional uniform

Wellness & National Campaign Days

Wagestream for instant wage access

Complimentary stays on anniversaries

Support for neurological health

Employee Assistance Programme

Qualifications

• A passion for great customer service and a willingness to learn new skills are essential.
• Experience isn't mandatory.

Responsibilities

• Control the flow and communicate with the Kitchen and restaurant management.
• Ensure a smooth and controlled dining experience for our guests.

Skills

Customer service

Communication

Teamwork

Job description

About the Location

Opened 2008

42 Bedrooms

58-seater Bistro & Bar

2 Private Event Spaces - seating up to 40

A magnificently refurbished Edwardian building on the banks of the famous River Tyne, originally home to the Tyne Tees Steam Ship Company. There's a nod to the building's maritime past at every turn - from ship ropes in the courtyard, to porthole windows in some of the rooms. Moments from the city centre, offering fantastic views of the city's quayside and bridges. Newcastle upon Tyne is a university city and with its twin city, Gateshead, it was a major shipbuilding and manufacturing hub during the Industrial Revolution and is now a centre of business, arts and sciences.

About The Role

F&B Assistant, Hotel du Vin

£12.30 per hour, 30 hours per week

Permanent contract

Hotel Du Vin Newcastle

Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel du Vin

In this role, you will be the face of the restaurant, helping to control the flow and communicate with the Kitchen and restaurant management to ensure a smooth and controlled dining experience for our guests.

We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days — offering great flexibility if required. We are busier during evenings and weekends, but shift patterns and contracted hours can be discussed at interview.

If you're interested in career training, we offer nationally recognized apprenticeships alongside detailed brand training. We'll help you excel in delivering exceptional guest experiences.

Experience isn't mandatory, but a passion for great customer service and a willingness to learn new skills are essential.

Join us to be part of something different, working with the best food, drink, and a brand you can be proud of. We create memories that our guests never forget. This role could be your next step into a management career in F&B — we actively encourage internal development and progression. Onwards and upwards.

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Benefits

In addition to competitive pay, we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality from £65 per night.
• Discounted Friends and Family Room Rate with 50% off the best available rate.
• 35% off your bill when dining in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes supporting your career development.
• High street discounts on shops, experiences, holidays, and more.
• Cycle to work scheme — save up to 40% on bikes.
• Healthcare Cash Plans — dental, optical, medical, and more from £5/month.
• Referral schemes paying up to £1500 for successful hires.
• A decent uniform that looks professional.
• Wellness & National Campaign Days promoting activities like Pay Day Lunches, Mental Health Awareness, and more.
• Wagestream — instant access to earned wages, financial management tips.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries with Dinner, Bed & Breakfast.
• Support for neurological health through The Brain Charity.
• Employee Assistance Programme — free, confidential advice 24/7 for you and your family.

Our Sustainability Goals

• 100% of our electricity from renewable sources, mainly wind farms.
• Recycling at least 70% of hotel waste, championed by our Sustainability Council.
• Chemical-free cleaning systems in bedrooms and public areas, eco-friendly kitchen systems.
• Volunteer days for sustainable charities — 2 days per year, paid.

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are equal opportunities employers and welcome applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.

Apply

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