F&B Assistant

Harri; Devon and Torbay; Remote; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Staff accommodation on-site

Free on-site parking

Staff rates at our hotels

Job summary

Gidleigh Park, located on the edge of Dartmoor in Devon, is seeking a General Assistant. You will be a versatile team member working across restaurant, housekeeping and reception to support the team in delivering quality service.

The role emphasizes flexibility, strong communication, and a proactive attitude within a small team, with opportunities to engage in various areas of the business and benefit from staff development pathways.

Qualifications

• Clear communication and ability to work under pressure
• Willingness to work across different departments
• Flexible attitude and ability to work alone when needed
• Attention to detail and proactive mindset
• Enjoy working in a small team and engaging in various business areas

Skills

Communication

Team player

Flexible attitude

Attention to detail

Proactive

Job description

WHO

We need a General Assistant who is a good all-rounder, happy to work across our restaurant, housekeeping and reception to support the team where needed.

THEY SHOULD

• Have a passion for delivering quality and friendly service to our guests in line with the service standards we set up
• Be happy to work across different departments
• Be able to communicate clearly and work under pressure
• Have a flexible attitude in their approach and work well alone when needed
• Support other areas of the hotel and be a team player
• Have attention to detail
• Have a pro-active and motivated attitude
• Want to work in a small team where you get involved in different areas of the business

WHERE

Set on the upper reaches of the River Teign, the 24-bedroom Gidleigh Park enjoys an exquisite location on the very edge of Dartmoor National Park in Devon. With 5 AA red stars, a stunning quality led 1 Michelin starred restaurant and a member of Relais & Châteaux, Gidleigh Park is widely recognised as one of the best hotels and restaurants in the UK, and can offer learning and development opportunities few others can.

The hotel may also be able to offer on-site staff accommodation, in order to help the newest members of the team re-locate and settle in, and has free on-site parking.

SERVICE CHARGE

We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel-every penny received is paid out to the team.

Service charge can be in the region of £395 a month (close to £4,750 per year) over and above base pay for a full time employee.

WE WANT TO DEVELOP OUR PEOPLE

We have created our own internal training and development pathways for almost every job role in the business. This means the development journey in the business is mapped out clearly in writing, which employees are given when they start work, so everyone knows what the next step on their journey is, and how to get there. We also have our own people brand- 'Family First', because we are one big family :)

WE WANT WORK TO BE A PLEASURE

We’re a people business — our success relies on the skills and happiness of every one of our team. That’s why we invest in your training and development and promote from within. We depend on your personality and enthusiasm for hospitality… and we offer all sorts in return. We can offer careers across our collection of hotels or just a great place to work locally. For some senior roles, we may look for relevant experience, but for other jobs we just want the right character and attitude— we’ll teach you the rest!

AND…OUR TEAMS GET

• Amazing staff rates at our hotels for themselves, friends and family, as well as great food and beverage discounts
• Recognition for each year of work with us and big length of service milestones
• Access to our employee benefits and engagement platform and other performance, loyalty and fun -related perks!
• Access to our free Employee Assistance Programme, which is on hand to provide personal help and support if and when it’s needed
• Team events, recognition and celebrations!

Compensation: To be discussed