F&B Assistant

Leonardo Hotels; Cheltenham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Special hotel room rates UK & Europe

Staff recognition rewards program

Talent referral scheme

Wellbeing calendar & training

Job summary

Leonardo Hotels is seeking a friendly Food & Beverage Assistant to be the face of the hotel restaurant and bar. You will deliver warm, attentive service to guests and work within a lively team to ensure memorable dining experiences.

A can-do attitude and confident guest interactions help create repeat visits across our UK & Europe portfolio. You will be part of a welcoming culture that values belonging, continuous training, and progression opportunities within our hospitality teams.

Qualifications

• Warm and friendly personality suitable for hospitality.
• Ability to deliver high-quality guest experiences in restaurant and bar.
• Willing to work in a fast-paced team environment.

Responsibilities

• Be the face of the hotel in the restaurant and bar.
• Deliver first-class hospitality to guests.
• Work as part of a vibrant team to ensure guest satisfaction.

Skills

Positive energy

Guest experience focus

Can-do attitude

Confident communication

Job description

Be Yourself - Be a Bold Team Player - Be Leonardo
Once you're part of the team, you're part of the Leonardo community of over 55 hotels across the UK & Ireland!

As a Food and Beverage Assistant, you'll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you'll be stepping into a busy role! You'll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel's restaurant and bar.

If you're our ideal Food & Beverage Assistant, you will:

• Share your positive energy with guests and your team
• Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again!
• Have a can-do attitude
• Be confident in speaking with guests and the team - we love building a good rapport

Some of the perks our F&B Assistant could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
• Talent referral scheme
• Thank You Week: from ice cream trucks to yoga classes and lots in between!
• Wellbeing Calendar
• Ongoing job-related training programmes with clear paths for progression

We're committed to creating a workplace where every individual - regardless of background, identity, or lived experience - is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

Why come join us as a F&B Assistant?

We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!