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F&B Service Associate/Host

Explorers’ Edge

Windermere

On-site

GBP 40,000 - 60,000

Full time

27 days ago

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Job summary

An established industry player is looking for a dedicated Food Service Associate to enhance guest experiences through exceptional service. This role involves greeting guests, taking orders, and ensuring that dining areas are clean and welcoming. The ideal candidate will possess strong customer service skills and a positive attitude, contributing to a memorable dining experience. Join a dynamic team where your passion for hospitality will shine, and enjoy the opportunity to work in a vibrant environment that values your contributions.

Qualifications

  • Strong customer service skills and a passion for hospitality.
  • Ability to communicate effectively with diverse clientele.

Responsibilities

  • Greet and assist guests in a friendly and professional manner.
  • Take food and beverage orders accurately and efficiently.
  • Maintain cleanliness of dining areas and uphold health regulations.

Skills

Customer Service Skills
Communication Skills
Positive Attitude
Bilingual or Multilingual Abilities

Education

Experience in Hospitality or Customer Service
Familiarity with Front Desk Operations

Job description

Job Overview
We are seeking a dedicated and enthusiastic Food Service Associate to join our team. In this role, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is enjoyable and memorable. The ideal candidate will possess strong customer service skills, a passion for hospitality, and the ability to communicate effectively with a diverse clientele.

Responsibilities

  1. Greet and assist guests in a friendly and professional manner.
  2. Take food and beverage orders accurately and efficiently.
  3. Serve food and drinks to guests while maintaining high standards of presentation.
  4. Handle guest inquiries and resolve any issues promptly to enhance guest satisfaction.
  5. Maintain cleanliness of dining areas, including tables, chairs, and service stations.
  6. Collaborate with kitchen staff to ensure timely delivery of orders.
  7. Operate phone systems for taking reservations or answering guest questions.
  8. Uphold health and safety regulations in food handling and service practices.

Experience

  1. Previous experience in hospitality or customer service is preferred.
  2. Familiarity with front desk operations in a hotel or restaurant setting is a plus.
  3. Bilingual or multilingual abilities are highly desirable to cater to diverse guests.
  4. Strong phone etiquette skills for effective communication with guests over the phone.
  5. A positive attitude and willingness to learn are essential for success in this role.

Join us as a Food Service Associate where you can showcase your skills in hospitality while contributing to an exceptional dining experience for our guests!

Job Types: Full-time, Part-time, Fixed term contract, Casual, Seasonal
Contract length: 6 months

Pay: $17.20 per hour

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