Eyewear Retail Assistant — Optics & Customer Care

Boots; Harrogate; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent optical retailer in Harrogate is looking for a Retail Assistant to enhance customer relationships and support optical services. Responsibilities include assisting with eye tests, maintaining shop standards, and providing excellent customer care. Ideal candidates will have a passion for customer service and a desire to learn. The role offers opportunities for professional development and various employee benefits.

Benefits

Discretionary quarterly bonus

Employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption leave

Flexible benefits scheme

Access to counseling and support programs

Qualifications

• Experience in retail or clinical environment preferred.

Responsibilities

• Build relationships with customers to understand their needs.
• Support with eye-tests and pre-screening activities.
• Maintain shop floor standards.

Skills

Passion for customer care

Desire to learn

Job description

A prominent optical retailer in Harrogate is looking for a Retail Assistant to enhance customer relationships and support optical services. Responsibilities include assisting with eye tests, maintaining shop standards, and providing excellent customer care. Ideal candidates will have a passion for customer service and a desire to learn. The role offers opportunities for professional development and various employee benefits.