Eyewear Consultant - Foundation: Customer Care & Eye-Tests

Boots UK; Coventry; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail pharmacy chain in Coventry is seeking a Retail Assistant to join their Boots Opticians team. The role involves greeting customers, assisting with eye-tests, and building relationships to provide tailored eyewear solutions. Ideal candidates will have a passion for customer care and a desire to learn. You'll enjoy various benefits including generous discounts and career development opportunities, fostering a supportive and inclusive environment.

Benefits

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Access to free counselling and support

Qualifications

• Passion for customer care.
• Desire to learn.

Responsibilities

• Ordering, dispensing, and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks associated with dispensing prescriptions.
• Maintaining shop floor standards.

Skills

Customer care

Desire to learn

Job description

A leading retail pharmacy chain in Coventry is seeking a Retail Assistant to join their Boots Opticians team. The role involves greeting customers, assisting with eye-tests, and building relationships to provide tailored eyewear solutions. Ideal candidates will have a passion for customer care and a desire to learn. You'll enjoy various benefits including generous discounts and career development opportunities, fostering a supportive and inclusive environment.