EY World Entrepreneur Of The Year Assistant Director - Global Strategic Events and Experiences

Ernst & Young Advisory Services Sdn Bhd; Lakenheath; On-site; GBP 65,000 - 85,000; Full time

Job summary

A leading professional services firm in the UK is looking for an Assistant Director to manage the registration and customer experience for their flagship event, EY World Entrepreneur Of The Year. You'll lead a dynamic team, ensure seamless registration processes, and maintain exceptional client service standards. Ideal candidates have strong marketing expertise and experience in global event management. This role offers a unique opportunity to work in an innovative environment and shape memorable experiences.

Benefits

Flexible work environment

Inclusive culture

Qualifications

• Experience of delegate management tools, including registration sites.
• Experience in managing complex projects at a global level.
• Outstanding communication abilities.
• Exceptional attention to detail.

Responsibilities

• Manage all aspects of registration for the EY World Entrepreneur Of The Year event.
• Lead the design and delivery of the registration process.
• Coordinate with external vendors for registration.
• Ensure a consistent brand experience at the event.
• Deliver exceptional client service.

Skills

Team collaboration

Strategic marketing

Event management

Communication

Multi-tasking

Tools

Delegate management tools

Event technology applications

Job description

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Location: London

Other locations: Primary Location Only

Date: Jul 25, 2025

Requisition ID: 1628653

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The BMC function has an important role to play in helping to achieve EY’s All in strategy, to become the leading global professional services organization. We work hand in hand with the business to take services and solutions to market; bring our purpose, building a better working world, to life for our people, clients and communities; engage our people and build a high performing culture; and to build the commercial value and emotional resonance of the EY brand.

BMC also includes a number of teams who are responsible for content development, editorial, webcasts, events-staging, strategy, planning and operations. Through the collective power of BMC, and the other teams and specialists we work with, we aim to shape the future with confidence by driving commercial value through distinctive marketing and communications that deliver measurable market impact.

The EY Global Strategic Events and Experience team is a dynamic group dedicated to creating impactful and memorable experiences for clients, stakeholders, and employees. This team specializes in designing and executing high-profile events that align with EY's strategic objectives and enhance brand visibility.

The opportunity

A fabulous opportunity for an Assistant Director level to join the Global Strategic Events and Experiences team for seven months, specifically around the registration, customer experience and delegate management for our flagship event, EY World Entrepreneur Of The Year (WEOY) which will be held in Monaco 25-29 May 2026.

Your key responsibilities

This role manages all things registration and designs and delivers the customer experience for clients attending WEOY. Externally this role projects the best of the EY brand.

Success in the role depends upon seamlessly managing all elements of the registration process, including the end-to-end delegate management, communication and customer experience. This includes:

• Lead on the design and delivery of the overall registration process, delegate management and delegate communication for WEOY.
• Be the main point of contact pre-event, onsite and post-event for registration queries and be the lead registration contact for our various external vendors and agencies to ensure consistent delivery across the workstream.
• Manage onboarding external vendors for registration site build and event app technology
• Oversee the build of the registration site, the testing phase, ongoing management of all data, including charges and billing. Ensure consistency with all other registration technology, including the event app, technology and suppliers for private meetingscheduling and/or Monaco experiences.
• Create and manage all registration related communications (invite emails, reminders, joining instructions, app notifications).
• Support with the coordination of micro forums and Monaco experiences.
• Lead on the reporting and data management of attendees to communicate with various internal stakeholders.
• Manage workflow and performance of internal support teams who assist with WEOY mailbox queries and reporting.
• Create a consistent brand experience through all facets of the event.
• Deliver exceptional client service across a complex stakeholder map of senior leaders.
• Form part of multi-functional core teams to deliver events with a culture of high-performance, teaming, and achieving market impact by managing the work-plan, timeline and budget of all elements of the programme.
• Work closely with Legal, Procurement and Independence, Meetings and Events to ensure compliance for all events.
• In this role, you will play an important part in one of EY’s most prestigious and innovative global flagship events. Being able to work at a fast pace is critical to your success, and being able to respond to unforeseen circumstances with a flexible mindset and ability is key.

Skills and attributes for success

• A strong team player, comfortable working collaboratively, virtually and independently.
• Strategic brand, marketing and communications expertise, including global delegate management design and delivery experience.
• Ability to work in a fast pace, agile environment.
• Ability to work under pressure and to tight deadlines, managing multiple stakeholders, time zones and priorities effectively.
• Ability to navigate through change and manage ambiguity including cultural awareness

To qualify for the role you must have

• Experience of delegate management tools, including registration sites and related event technology applications.
• Experience in a cross-border role, successfully managing multiple complex projects at a global level.
• Considerable experience of delivering brand, marketing and communications projects in global organizations.
• Outstanding communication abilities and experience.
• Outstanding ability to multi-task with exceptional attention to detail.

Ideally, you’ll also have

• High level of influencing and networking skills.
• Experience of working in a matrixed organization with multiple stakeholders to manage.
• Experience of delivering multiple events on a global basis.
• Experience of leading under extreme pressure.
• Ability to be able to travel internationally

What we look for

We’re looking for an experienced, high-energy individual who embraces change and innovation in order to ensure that we can continue to deliver world-class BMC events in an ever-changing environment.

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

Are you ready to shape your future with confidence? Apply today.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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