Extra Care Scheme Manager

Service Care Solutions Ltd; Dover; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading housing association in Dover seeks an Extra Care Scheme Assistant to support the Scheme Manager. Responsibilities include assisting with housing management and delivering engaging activities for older residents, ensuring high-quality care and safety standards. Ideal candidates will have relevant experience, strong communication skills, and the ability to work independently. A 3-month contract with flexible hours and competitive pay is provided.

Benefits

Flexible working hours

Potential for permanent role

£250 referral bonus

Qualifications

• Proactive and compassionate approach to supporting older people.
• Ability to work independently and under pressure.
• Experience in community engagement is a plus.

Responsibilities

• Assist in housing management across the scheme.
• Develop inclusive activities for residents.
• Ensure health and safety checks are completed.

Skills

Experience in housing, support or care environment

Microsoft Office proficiency

Clear communication skills

Organizational skills

Problem-solving abilities

Physical fitness to respond to emergencies

Job description

Extra Care Scheme Assistant
Dover
Extra Care Service
3 Months
21 Hours
£16.31 LTD / £14.00 PAYE (inc hol)
Tuesday – Friday, including Saturday morning shift
Fantastic opportunity to join a leading Housing Association supporting older people in a welcoming Extra Care setting in Whitfield, Dover.

THE ROLE
We are seeking a proactive and compassionate Extra Care Scheme Assistant to support the Scheme Manager in delivering high-quality housing management and resident engagement services.

• Assist with all aspects of housing management across the scheme
• Develop and maintain a varied and inclusive activities programme
• Provide a thorough settling-in service for new residents
• Ensure health and safety and fire checks are completed to a high standard
• Collaborate with resident involvement teams to enhance community engagement
• Deliver exceptional customer service and support tenant wellbeing
• Identify and report safeguarding concerns in line with policy

THE CANDIDATE
The ideal candidate will have previous experience in a housing, support or care environment and a genuine interest in working with older people.

• Confident using Microsoft Office and bespoke ICT systems
• Able to communicate clearly and sensitively with a wide range of people
• Strong organisational skills and ability to prioritise under pressure
• Self-motivated with the ability to work independently and solve problems
• Physically able to respond to emergencies and move around a scheme with stairs

THE CONTRACT

• 21 Hours per week – 2pm–6pm Tuesday to Friday, 8am–1pm Saturday
• 3 Month Contract, Temp to Perm Opportunity
• The pay for the role is £16.31 per hour LTD company rate. The PAYE equivalent is £14.00 per hour, inclusive of holiday pay.
• Flexibility is required for training or emergency cover. Lunch allowance paid if unable to leave site during additional hours.
• Own transport is desirable but not essential if you can reliably commute to the scheme on time.
• Enhanced DBS check required (provided and paid for by the employer).

HOW TO APPLY
To apply for this role, please email a copy of your CV to [e-mail] or call on 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!