Extra Care Scheme Assistant

Service Care Solutions; Hawkhurst; On-site; GBP 26,000; Full time

Job summary

A leading Housing Association in Hawkhurst is seeking an Extra Care Scheme Assistant to support older residents in a vibrant Extra Care scheme. The ideal candidate will assist with housing management, coordinate activities, and provide a welcoming environment for new tenants. Strong communication skills and experience in a care environment are essential. The role offers 21 hours per week under a permanent contract with competitive salary.

Benefits

Lunch allowance

£250 referral bonus

Qualifications

• Experience in a housing, support or care environment.
• Clear, sensitive communicator with strong interpersonal skills.
• Physically able to move around the scheme and respond to emergencies.

Responsibilities

• Assist with day-to-day housing management tasks within the scheme.
• Maintain an inclusive activities programme for residents.
• Conduct health and safety checks in compliance with regulations.

Skills

Microsoft Office skills

Interpersonal communication

Organizational skills

Self-motivation

Job description

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Job Description

Extra Care Scheme Assistant

Location: Hawkhurst, TN18 4HT

Service: Extra Care Service

Contract: Permanent

Hours: 21 hours per week

Salary: £14,755 per annum (Pro Rata of £25,997)

Working Days: Tuesday – Friday, including Saturday morning shift

Join a leading Housing Association in a rewarding permanent role supporting older residents in a vibrant and welcoming Extra Care scheme in Hawkhurst, Kent.

The Role

We are looking for a compassionate and proactive Extra Care Scheme Assistant to support the Scheme Manager in delivering excellent housing management and resident engagement services at Bowles Lodge.

• Assist with day-to-day housing management tasks within the scheme
• Help coordinate and maintain an inclusive activities programme
• Provide a warm and informative settling-in service for new tenants
• Carry out health and safety and fire checks in line with regulations
• Work collaboratively with resident involvement teams and local partners
• Deliver exceptional customer service tailored to individual needs
• Report safeguarding concerns appropriately and uphold confidentiality

The Candidate

The ideal candidate will have experience in a housing, support or care environment and a genuine passion for improving the lives of older people.

• Skilled in Microsoft Office and confident using bespoke IT systems
• Clear, sensitive communicator with strong interpersonal skills
• Organised and able to manage competing priorities effectively
• Self-motivated and confident working independently when required
• Physically able to move around the scheme and respond to emergencies

The Contract

• 21 Hours per week – 2pm–6pm Tuesday to Friday, 8am–1pm Saturday
• Permanent Contract
• Salary: £14,755 per annum (pro rata of £25,997)
• Flexibility is required for training and occasional emergency cover
• Lunch allowance paid when unable to leave the scheme due to lone working
• You will not be required to work bank holidays. However, if Christmas Day, Boxing Day or New Year’s Day falls on a Saturday (a standard working day), the hours will be made up on the following Monday.
• Own transport is desirable but not essential if you can reliably reach the scheme
• An enhanced DBS check will be required and is paid for by the employer

How to Apply

To apply for this role, please email a copy of your CV to [emailprotected] or call 01772 208966 to discuss the role in more detail!

If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!