Extra Care Housing Assistant

Forhousing; Salford; On-site; GBP 28,000; Full time

Job summary

An established industry player is seeking a dedicated individual to join their Neighbourhoods team. In this role, you will provide person-centred support to tenants in Extra Care Schemes, helping them maintain independence and access specialized services. Your contributions will directly improve the lives of social housing tenants, ensuring their safety and wellbeing. The company prides itself on being an outstanding workplace, offering various benefits and a supportive environment. If you are passionate about making a difference in the community and have a background in social housing, this opportunity is perfect for you.

Benefits

Gym Discounts

Employee Assistance Programme

Cycle to Work Scheme

Wellbeing Centre Access

Discounts through STAR Partnership

Qualifications

• Experience in social housing and strong customer service skills are essential.
• A housing or social care qualification is ideal for this role.

Responsibilities

• Conduct pre- and post-void inspections and support the Extra Care Scheme Manager.
• Carry out daily welfare checks and assist tenants with personalized support plans.

Skills

Customer Service Skills

Communication Skills

Experience in Social Housing

Education

Housing or Social Care Qualification

Job description

Application Closing Date 14/05/2025 23:59

Salary £27,300 per annum

Location Salford

Everything we do aims to positively impact the lives of our social housing tenants and deliver on what matters to them and their communities. We provide safe, well-maintained, sustainable homes and deliver customer-focused services. ForHousing is a place where everyone can thrive and be themselves.

As part of our Neighbourhoods team, you’ll deliver person-centred support to tenants residing in our Extra Care Schemes. You’ll empower tenants to maintain or improve their independence, support them with accessing specialised support, and deliver health and wellbeing activities.

Why ForHousing?

• Best companies 2-star employer – our colleagues rated us an “Outstanding Place to Work”.
• STAR – through our partnership with STAR you can save money on everyday spending and make your money go further with discounts across a wide range of shops and products.
• Smartech – purchase technology or white goods and spread the cost.
• Wellbeing centre – gym discounts, exercise videos, mindfulness tools, nutrition advice, financial advice and more.
• Cycle to work scheme – save up to 40% on bikes and equipment.
• Employee Assistance Programme – access to a 24/7 counselling and support helpline.

What you’ll be doing:

• Carrying out pre- and post-void inspections.
• Supporting the Extra Care Scheme Manager to let properties and minimise void times.
• Accompanying prospective tenants on visits to properties and handling all pre-tenancy and tenancy documentation.
• Ensuring tenant and building safety by carrying out relevant checks and maintenance.
• Supporting the extra care scheme manager with the day-to-day running of the scheme.
• Carrying out daily welfare checks of tenants.
• Working with tenants to produce personalised support and wellbeing plans.

What we’re looking for:

• Experience in social housing.
• Great customer service and communications skills.
• A housing or social care qualification would be ideal.

ForHousing is an equal opportunities employer and welcomes applications from all sections of the community. We especially welcome applicants from the Armed Forces community.

If you need any adjustments to be made to our recruitment process, please get in touch with the team on [e-mail].

Please note we reserve the right to close this advert early, depending on application volumes.