External Supply Global API Quality Director

GlaxoSmithKline; London; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

A leading pharmaceutical company is seeking a Global External API Quality Director to oversee the quality management of API suppliers. This role will involve driving compliance and performance improvements across the supply chain while collaborating with various teams across the company. Candidates should possess strong manufacturing knowledge, supplier relationship management skills, and a demonstrated ability to lead cross-functional initiatives.

Benefits

Competitive salary

Annual bonus based on performance

Healthcare and wellbeing programmes

Pension plan membership

Shares and savings programme

Qualifications

• Proven experience in pharma manufacturing operations.
• International experience in managing complex supply chains.
• Ability to lead cross-functional teams.

Responsibilities

• Direct the day-to-day quality management of API Suppliers.
• Ensure compliance with GMP requirements.
• Lead initiatives to improve supplier management and compliance.

Skills

Strong knowledge of API manufacturing

Supplier performance and relationship management

Problem-solving skills

People and capability development

Sourcing strategy and procurement

Education

Relevant degree in a scientific or engineering discipline

Job description

Site Name: UK – London – New Oxford Street, Belgium-Wavre, Singapore - Rochester Park
Posted Date: Jun 3 2025

Global External API Quality Director

Location: UK / Belgium (Wavre) / Singapore

External Quality is responsible for managing GSK’s small molecule external network, supplying a range of Active Pharmaceutical Ingredients (API) for manufacture of pharmaceutical products.

The Global External API Director will lead the Global External API Quality Team to:

• Direct the matrix PQTS+ (procurement, quality, technical, supply & EHS, finance etc teams) responsible for day-to-day quality management and performance of API Suppliers

• Have accountability for product quality supplied by API Suppliers, working to minimize and eliminate any risks to supply of product to patients

• Coordinate activities in a matrix environment to ensure products manufactured are right first time, meet GSK standards, are delivered to patients on time and are competitively priced to achieve customer satisfaction

• Build relationships with Supplier to set common objectives and to ensure Supplier delivers to GSK quality standards, Supplier maintains compliance with GMP requirements and risk introduced to GSK network from use of Supplier is properly managed and mitigated

• Build relationships across GSK required to support supply from Suppliers – including but not limited to Global Procurement, Global Planning, Regional Hubs, Global Logistics, Trading Service and Finance

• Oversee any improvement programs, such as remediation, as needed with Suppliers to ensure compliance and viability of products for the long term

• Continuously drive and deliver improvement across service, quality, safety and cost

As a member of the External Quality Incoming Materials Leadership Team , the Global External API Quality Director will also have responsibility for the following:

• Supporting development of External API and incoming materials quality

• Resolving any issues and ambiguity with regards to roles and responsibility for the organization

• Leading initiatives across the organization either in support of our strategy or to help improve the way we work

• Being an active leader for the organization using shadow of the leader to positively demonstrate coaching, leading and developing the teams

• Ensuring active development of both the organization and team members

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Strong knowledge of API manufacturing APIy

• Demonstrated knowledge of manufacturing operations in Pharma

• Experience of supplier performance and relationship management across complex supply chains

• International experience

• People and capability development experience

• Sourcing strategy and procurement skills including relationship management, supplier development, continuous improvement, negotiations and ability to implement and manage complex contractual arrangements

• Demonstrated experience and understanding of GMP

• Ability to lead cross functional teams to an aligned strategy

• Highly developed problem-solving skills

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• Production site experience

• Planning experience

• Crisis Management and Business Continuity Planning

• GPS / Lean Sigma

• Financial Acumen and / or learning agility and desire to learn and understand

• Strong interpersonal skills and stakeholder engagement agility

Closing Date for Applications: 17th June 2025 (COB)

We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme.

We embrace modern work practises; our Performance with Choice programme offers a hybrid working model, empowering you to find the optimal balance between remote and in-office work.

Discover more about our company wide benefits and life at GSK on our webpage Life at GSK | GSK

Please take a copy of the Job Description, as this will not be available post closure of the advert.When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.

#LI-Hybrid

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

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