External Quality Assurer - Business, IT and Sales

Northern Advisory Council for Further Education; North East; Remote; GBP 30,000 - 50,000; Part time

Job summary

An educational organization is seeking External Quality Assurers for Business, IT, and Sales. This remote role demands recognised qualifications in assessment and internal quality assurance. Duties include managing quality assurance processes and delivering outstanding customer service, with flexibility to work around personal commitments. Applicants must demonstrate proof of Right to Work in the UK.

Qualifications

• Qualifications in assessment and internal quality assurance required.
• Must have a level 3 qualification in a Business related subject.
• Willingness to achieve the qualification in external quality assurance.

Responsibilities

• Carry out external quality assurance activities, completing reports.
• Collaborate with stakeholders to ensure tailored quality assurance.
• Deliver exceptional customer service reflecting on feedback.

Skills

Good communication skills, both verbal and written

Flexibility to travel within your region

Understanding of trends and changes in assessment practice

Education

Recognised qualifications in assessment and internal quality assurance

Minimum level 3 qualification in a Business related subject

Qualification in external quality assurance (or willingness to work towards)

Job description

Overview

Flexible Worker Contract

Location: Remote

About the role

We're excited to be looking for External Quality Assurers within Business, IT and Salesto join our External Quality Assuranceteamon a flexible worker contract.

The purpose of these roles is to ensure quality assurance compliance, and to drive a high standard in assessment activities and continuous improvement in practice within our centres so that we can ensure a first-class service which meets the needs of both our customers and learners, supporting market growth and promoting advancement in learning.

You'll assess and manage risk and performance of centres and their staff through analysis and review of data and evidence from a variety of sources, including regulators and customers, which forms part of the quality process in order to ensure qualification and regulatory compliance.

Whilst this is a flexible worker role, during the period of allocated work we require availability between the hours of 9am – 5pm, Monday – Friday to be able to carry out reviews. Please make sure you can commit to this before applying.

How you'll make an impact:

• Carrying out external quality assurance activities, completing reports within specific Service Level Agreements (SLA) to a high standard and ensuring all relevant parties are kept informed of the outcomes
• Collaborating with relevant internal and external stakeholders to ensure quality assurance activities are tailored to specific centre requirements and clearly communicated and documented within CRM
• Ensuring compliance of all qualifications within your regional area in line with NCFE requirements, the General Conditions of Recognition and any other relevant regulatory criteria
• Delivering exceptional customer service to all stakeholders, internal and external, reflecting on feedback received through a range of sources to drive improvement in your own work practices and processes as well as the wider EQA team
• Proactively supporting and providing advice to centres on improving their performance, effectiveness and consistency to drive improved quality which in turn supports changing customer and business needs
• Conducting timely reviews to centres to monitor and review their performance against Awarding Organisation (AO) and regulatory requirements to ensure quality and consistency

We'd love to hear from you if you offer the following:

• Recognised qualifications in assessment and internal quality assurance
• A minimum of a level 3 qualification in a Business related subject
• Flexibility to travel within your region
• A qualification in external quality assurance (or be willing to work towards)
• Good communication skills, both verbal and written
• An understanding of the trends and changes in assessment practice and the influence and impact of technological advancements

Feeling inspired? Read the full Job Description

Why work as a flexible worker for NCFE?

Our flexible workforce provides supportive quality assurance to ensure that learners taking NCFE qualifications are getting the best education possible. If you become a flexible worker with us, you’ll choose how to fit your work around your other personal and professional commitments – making this a great opportunity to make a difference in a way that suits you.

You’ll receive full training and the materials, tools or equipment needed to ensure you’re able to complete your duties in line with NCFE requirements, with the ability to take on flexible worker contract alongside other work, without the need to be registered as self-employed.

All applicants will be expected to adhere to NCFE’s behavioural framework and to uphold our core values.

Shape real change with an NCFE career

Imagine a career where your contributions affect not only what people learn, but the way that learningis developed and delivered.

With over 170 years of education experience our core purpose remains at the heart of the organisation – to promote and advance learning to create a fairer, more inclusive society, making sure no learner is left behind.

Want to know more? Take a lookat our websitehttps://www.ncfe.org.uk/

How to apply

Before applying, please note that we require all candidates to be able to demonstrate proof of Right to Work in the UK.

Ready to join us and shape real change? Apply with your CV and answer the associated application questions.

Closing Date: Wednesday 13 August 2025

Group recruitment session will be held on Tuesday 19 August 1:30pm

If you’re successfully shortlisted following the thorough application process, we’ll be running a group recruitment session for these roles which will include individual and group tasks relevant to the role requirements.

You’ll be contacted by the hiring manager shortly after the closing date and sent a link to join a Microsoft teams meeting for the date and time advertised above.

If successful in this post you will be required to complete an Enhanced Disclosure and Barring Service (DBS) check.

This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare any cautions, convictions, reprimands, and final warnings that are not protected (i.e., that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013).

Equality, Diversity and Inclusion (EDI) statement

We're committed to building rich diversity into our workforce at all levels, to ensure that we understand and are representative of the communities and customers we serve.

We do not discriminate against anyone due to their gender, sexuality, race, age, religion, beliefs, identity, social background, visible or hidden disability, or neurodiversity. Instead, we pride ourselves on our collaborative, vibrant and high-performance culture which embraces everyone, celebrates uniqueness, and enables everyone's voice to be heard.