External Communications Lead: PR, Content & Social Growth

The Dot Group; Greater London; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Bonus scheme

Pension

Private Healthcare + other benefits

Job summary

The Dot Group is seeking a proactive communications professional to manage external communications across its portfolio and deliver high-impact press materials, social content, and events. This hands-on role requires strong writing, media relations, and the ability to translate data and trends into credible messaging.

You will work across Dot and its brands, keeping content on brand, leveraging AI responsibly, and coordinating with teams across time zones.

Qualifications

• Up to 5 years in communications, PR, marketing or journalism (ambitious graduates with internships welcome).
• Excellent writing skills, with strong attention to detail and accuracy.
• Confident using social media professionally and creating engaging content.
• Comfortable working with data and explaining what it shows.
• Willingness to work flexibly, including out-of-hours support when issues arise.

Responsibilities

• Draft press releases, media pitches, statements, Q&As and briefing notes.
• Build relationships with journalists across corporate, property, higher-education, investment and consumer titles.
• Handle routine media enquiries and coordinate interviews and spokesperson requests.
• Prepare spokesperson briefing packs, researching journalists, outlets and topics.
• Monitor media coverage, social conversation and trends for the Group on key issues.
• Track policy and sector news to help shape our communications plans.
• Keep the corporate website(s) up to date, accurate and on brand using the CMS.
• Publish news, case studies and campaign content, applying SEO, GEO and accessibility best practice.
• Track how Dot and its brands appear in AI-powered search and answer tools.
• Plan and manage the social media calendar across channels.
• Write, edit and publish content including articles, blogs, newsletters and posts.
• Create and edit short-form video and visual content, and brief designers or videographers where needed.
• Use generative AI tools responsibly to work efficiently, in line with Group policy.
• Coordinate logistics and communications for conferences, awards entries and owned events.
• Prepare speaker materials and capture content for use across channels.
• Follow approval processes and brand guidelines for all external content.
• Spot and elevate emerging reputational risks quickly, in the media or on social platforms.
• Support issues and crisis responses, including monitoring, logging and drafting holding statements.
• Compile regular reports on coverage, website and social performance, highlighting what's working and what to change.
• Maintain media, content, events and stakeholder trackers.

Skills

Excellent writing

Social media management

Data interpretation

Attention to detail

Flexibility/out-of-hours support

Tools

Media databases

Listening tools

Analytics tools

Job description

The Dot Group is seeking a proactive communications professional to manage external communications across its portfolio and deliver high-impact press materials, social content, and events. This hands-on role requires strong writing, media relations, and the ability to translate data and trends into credible messaging.

You will work across Dot and its brands, keeping content on brand, leveraging AI responsibly, and coordinating with teams across time zones.