External Communications Executive

PLC D&G Group Limited; Wimbledon; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading consumer services company seeks an External Communications Executive to manage social media, create compelling content, and engage with stakeholders. This full-time role is perfect for someone passionate about storytelling and social media, with opportunities to influence campaigns and enhance the company’s reputation. The position offers a competitive salary and comprehensive benefits.

Benefits

Competitive salary and annual discretionary bonus

25 days annual leave plus bank/public holidays

Health cash plan for essential healthcare costs

Attractive company pension scheme

Online benefit portal

Employee discounts at various retailers

Access to training opportunities

Qualifications

• Strong grasp of written English.
• Capable of managing multiple tasks.
• Passionate advocate for social media.

Responsibilities

• Manage corporate and consumer social media channels.
• Create engaging content for various platforms.
• Update website content using Magnolia CMS.
• Engage with stakeholders for effective comms plans.
• Support press office activities and media relations.
• Assist with reputation management and issues response.
• Track performance and impact of communications.

Skills

Solid foundation in communications

Strong attention to detail

Ability to create clear content

Stakeholder engagement

Social media expertise

Job description

External Communications Executive page is loaded

External Communications Executive

Apply locations: Wimbledon, UK; Nottingham, UK; GB: Brighton
Time type: Full time
Posted on: Posted Yesterday
Time left to apply: End Date: August 3, 2025 (2 days left to apply)
Job requisition id: JR101092

External Communications Executive

Location: Flexible on location and office base (Wimbledon, Nottingham, Bedworth or Brighton) with visits to Wimbledon as and when required.

Salary: Competitive

Contract Type: Permanent

Closing Date: Sunday 3rd August

We have an exciting opportunity for a self-motivated and hardworking individual to join our External Communications team as an External Communications Executive.

We’re looking for a proactive, creative, and organised communicator to support our growing External Communications function. Reporting to the Senior Manager of Brand and Content, you’ll work across a wide range of projects and with stakeholders at all levels to deliver compelling content, manage campaigns, and elevate our reputation.

This is a full-time, fast-paced, and varied role that’s ideal for someone with a flair for storytelling, an eye for compelling content, and a finger firmly on the pulse of social media and current affairs.

Key Responsibilities:

• Social media management: Support the day-to-day running of our corporate and consumer-facing social media channels, drafting and scheduling posts, sourcing content, and monitoring performance.
• Content creation: Develop engaging and on-brand copy for press releases, social posts, blogs, statements, video scripts, and more.
• Website: Update and manage website content using Magnolia CMS, working closely with the Product team to ensure key changes are implemented across all D&G websites in line with brand and business priorities.
• Stakeholder engagement: Work closely with internal stakeholders across the business to spot stories, coordinate comms plans, and align messaging.
• Media relations: Support press office activity, including media monitoring, drafting reactive comments, and engaging with journalists.
• Campaign delivery: Help activate our external campaigns across multiple channels - from corporate milestones and delivering our Employee Value Proposition, to community impact and product innovation.
• Issues support: Assist with reputation management and issues response, supporting the team to monitor, prepare, and respond.
• Measurement and insight: Track performance of our communications across earned and owned channels to demonstrate impact and inform strategy.

Skills and experience required:

• Solid foundation in communications, with the ability to create clear, engaging content and manage multiple tasks across channels.
• Capable of working across different functions and adapting messaging for different audiences.
• Strong attention to detail and sound judgment.
• A strong grasp of written English, stakeholder engagement, and social media are essential.
• Sufficient organizational skills and ability to meet tight deadlines.
• A passionate advocate for the power of social media, using digital platforms to shape public perception and elevate how D&G is seen.

We offer lots of great benefits! Some of which include:

• Competitive salary and annual discretionary bonus
• 25 days annual leave plus bank/public holidays, as well as an annual option to buy up to 5 additional days of annual leave
• Training opportunities as well as clearly defined career progression
• Health cash plan – employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy, and many more. Cover also includes unlimited access to a 24/7 virtual GP service
• Attractive company pension scheme
• Life assurance – employer funded cover of 4x basic salary
• Dedicated online benefit portal offering access to saving and lending facilities, financial wellbeing, and support services:
• Salary Finance – access to savings and borrowing through payroll
• Car Leasing – access to a carbon-neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charges, taxes, insurance, repairs, and maintenance on a range of brand-new vehicles
• Travel Loans – interest-free loans to help spread the cost of annual travel tickets
• Cycle to Work – tax-efficient bike and cycling equipment worth up to £1,000
• Health & Wellbeing – discounted gym membership, online virtual workout sessions, online culinary classes
• OnHand – Giving you the opportunity to be an Eco & Social volunteer via a handy app. Volunteer individually or in groups to get involved in Youth Mentoring, Food Poverty, Homelessness & Elderly help.
• Employee Assistance Programme – specialist advice and support on issues such as finance, relationships, illness, and family issues
• Free Domestic & General protection plan – one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends
• Employee discounts – with a range of discounts for 100s of online and high street retailers

Domestic & General are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment, or marital/family status.

Please note that we have a thorough referencing process, which includes criminal record checks.

At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally, and we need your expertise to help us on the journey.

Domestic & General

For over 100 years, Domestic & General has been a trusted provider of aftercare for domestic appliances for over 16 million customers. You'll have tailored support and training throughout your time at Domestic & General, allowing clear career progression in the direction you choose. We're transforming a 100-year-old business into a tech-driven platform with a global reach. But to do that, we'll need a range of skills from all walks of life. Think you can help?