External Account Manager

Tarmac Trading Ltd; Colchester; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

Join Tarmac Trading Ltd as an External Account Manager, where you will establish customer relationships and manage key accounts to drive sales and profitability. This role requires strong negotiation skills, a commercial understanding of the aggregates sector, and the ability to work collaboratively across teams. Enjoy a flexible working environment with comprehensive benefits and career development opportunities.

Benefits

Bonus scheme

Enhanced holiday entitlement

Contributory pension scheme

Discounts via the Tarmac Reward website

Confidential Employee Assistance helpline

Access to employee networks and communities

Training and development opportunities

Qualifications

• Experience in managing and developing customer accounts.
• Understanding of the sector's commercial aspects.
• Cross-functional collaboration skills.

Responsibilities

• Manage a portfolio of external accounts to meet sales volume, price, and profit targets.
• Identify opportunities to improve cash flow through effective trading.
• Lead significant aggregate projects and develop plans to maximize potential.

Skills

Influencing

Negotiation

Change Management

Understanding of Regional Markets

Drive and Determination

Job description

Are you a passionate and dynamic External Account Manager looking for your next permanent role?

We are currently seeking an experienced External Account Manager to join our Aggregates team, covering areas within the South East, including East Anglia, Cambridge, Hertfordshire, Bedfordshire, and surrounding areas.

You will be responsible for establishing dedicated relationships with external customers to maintain price, volume, and profit for key accounts, while enhancing product volumes and profitability through increasing VAPs across the customer portfolio. Knowledge of aggregates would be highly beneficial.

Main Responsibilities

As an External Account Manager, you will be the primary link between Tarmac and our key customer accounts, providing clear direction to enhance customer experience and strengthen relationships.

Responsibilities (not exhaustive):

• Manage a portfolio of external accounts to meet sales volume, price, and profit targets
• Identify opportunities to improve cash flow through effective trading
• Provide market intelligence on product demand and interest to support strategic planning
• Lead significant aggregate projects and develop plans to maximize Tarmac's potential in securing contracts
• Collaborate with Customer Service and Shipping teams to ensure seamless operations
• Prepare colleagues and teams for account requirements and service level agreements
• Review accounts regularly to identify improvement opportunities
• Report key metrics and performance issues to the Area Commercial Manager with solutions

You will liaise with stakeholders across the business, including the Commercial Director, Managers, Site Teams, Customer Services, Accounts, Technical, and HR.

A car is provided for this role; therefore, a FULL UK manual driving license with no more than 6 penalty points and flexibility for hybrid working are required.

The Ideal Candidate

Our ideal External Account Manager will have:

Experience:

• Managing and developing customer accounts
• Understanding of the sector's commercial aspects
• Cross-functional collaboration skills
• Proficiency with commercial tools and forecasting

Skills/Knowledge:

• Influencing, negotiation, and change management skills
• Understanding regional markets and the competitive landscape
• Drive and determination to succeed
• Ability to identify customer needs and develop solutions with comprehensive product knowledge

Flexibility in office location is available, but travel within East Anglia, Cambridge, Hertfordshire, Bedfordshire, and surrounding areas is required.

At Tarmac, we value who you are. We are committed to creating a diverse and inclusive environment, encouraging applicants from all backgrounds.

Why Us

We offer extensive career development, industry-leading rewards, incentives, and benefits, including:

• Bonus scheme
• Enhanced holiday entitlement
• Contributory pension scheme
• Discounts via the Tarmac Reward website
• Confidential Employee Assistance helpline
• Access to employee networks and communities
• Training and development opportunities

If you're ready to build your future, click here to learn more and apply. Tarmac, a CRH company, is an equal opportunity employer committed to an inclusive work environment. Please apply promptly, as applications may close early if volume is high.

#Tarmac #TarmacCareers #AccountManager #Aggregate #Commercial #Customers #LI-CW1

Tarmac Trading Limited