Export Shipping Clerk

FORGE; Frome; On-site; GBP 29,000 - 35,000; Full time

Job summary

Join a leading logistics company as an Export Shipping Clerk where you will ensure efficient export operations. Responsibilities include processing shipments, liaising with customers, and supporting the sales team to uphold service standards. Ideal for individuals looking to start their career in the logistics industry。

Qualifications

• Strong customer service skills.
• Ability to manage shipment paperwork.
• Excellent communication skills.

Responsibilities

• Process export cargo shipments and arrange bookings.
• Work closely with Sales team to ensure high customer service.
• Assist with import cargo shipments as needed.

Job description

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Join to apply for the Export Shipping Clerk role at FORGE

We have an established company looking for an Export Shipping Clerk.

Main Duties

Process export cargo shipments to support efficient operations; including arrange bookings with airlines, organize cargo collection with SDMs, complete relevant paperwork (collection, airline, shipping), liaise with customers, and send pre-alerts and forward paperwork to cargo receiving locations

Customer Focus - Work closely with Sales team to ensure customers are receiving high level customer service in line with our core company values

Assist when needed, in the process of import cargo shipments to support efficient operations; including process shipment alerts and files, obtain clearance instructions, enter customs clearance, alert Service Delivery Manager (SDM) of cargo arrival, liaise with customers, and organize shipments for delivery (via SDMs or operations transport Crew directly)

Carry out general administrative tasks including shipment filing, provision of documentation to customers

Provide consultation and advice to customers regarding customs formalities, queries and documentation to ensure efficient shipment of cargo

Conduct oneself with accountability, customer focus, and demonstrate trust in ones actions to contribute to organizational culture

Salary: Upto £35,000

Shift Pattern: Monday - Friday - 09:00am - 17:30pm

If you do not hear from us within 7 days, your application has been unsuccessful

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Transportation, Logistics, Supply Chain and Storage

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