Export Ocean Coordinator

The Construction Index Ltd; Lichfield; On-site; GBP 25,000 - 35,000; Full time

Job summary

An innovative firm is seeking an Ocean Freight Coordinator to manage service operations for a multinational business. This role involves coordinating freight movements, delivering exceptional customer service, and ensuring compliance with customs regulations. The ideal candidate will have over three years of experience in freight coordination, with a strong focus on ocean and air shipments. Join a dynamic team that values inclusivity and offers a supportive work environment where your contributions will be recognized and valued. This is a fantastic opportunity to advance your career in the freight industry.

Qualifications

• 3+ years of experience in freight coordination, especially in ocean and air movements.
• Strong customer service skills and knowledge of customs regulations.

Responsibilities

• Manage service operations and prepare quotes for air and sea transportation.
• Coordinate freight movement and ensure timely bookings and documentation.

Skills

Freight Coordination

Customer Service

Customs Regulations Knowledge

Key Account Management

Job description

• Salary: £25000.00 - £35000.00 per annum
• Type: Full Time
• Region: UK - West Midlands
• Town/City: Lichfield, Staffordshire
• Posted: 03/04/2025
• Reference: 46109_1743689035
  
  

Job Description

Gleeson has exclusive partnered with a Freight forwarder company looking for an Ocean Freight Coordinator for a Multi-National business that are investing in their UK counterpart.

Job Title

Export Ocean Freight Forwarder

Salary

£28,000 - £35,000

Work Type

Office

Locations

Lichfield

Duties

• Manage service operations efficiently, provide essential information, and prepare quotes for air and sea transportation.
• Coordinate the movement of freight via air and sea.
• Deliver outstanding customer service across all transportation channels, with a focus on ocean and air shipments.
• Oversee the entire shipment process to ensure accurate and timely bookings.
• Facilitate the processing of shipment details to avoid potential delays.
• Engage with customers to deliver customised quotations that meet their specific requirements.
• Demonstrate comprehensive knowledge of customs regulations, handling of dangerous goods, and insurance protocols.
• Collaborate with customs brokers, providing precise information for swift import clearance in compliance with regulations.
• Identify and report potential claims, compiling necessary details to ensure prompt and professional processing according to company standards.
• Interact with customers professionally and courteously at all times.
• Support business development activities and initiatives.
• Maintain accurate documentation, records, and system updates to ensure data integrity.

Ideal Candidate

• 3 Years + Within a Freight Coordination
• Experience with Ocean & Air Movements
• Key Account Management

Industry: Freight

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