Export & Intercompany Sales Coordinator

T.R. Fastenings Limited; West Midlands Combined Authority; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Logistics Assistant to join their dynamic Supply Chain team. This role is pivotal in ensuring smooth operations for intercompany and export accounts, contributing to customer satisfaction and sales growth. The ideal candidate will possess strong communication and organizational skills, thrive in a fast-paced environment, and be detail-oriented. With a commitment to training and development, this opportunity offers a chance to grow within a supportive team while playing a crucial role in the logistics process. If you're motivated and ready to make an impact, this position is for you.

Benefits

On-site parking

Life insurance

Pension

Employee Assistance Programme

Qualifications

• Experience in sales, expediting, logistics, or supply chain management is advantageous.
• Familiarity with Microsoft Office tools is required.

Responsibilities

• Assist in the effective running of intercompany and export accounts.
• Ensure smooth delivery of customer orders and maintain business relationships.
• Process sales orders accurately and respond to customer inquiries.

Skills

Attention to Detail

Communication Skills

Organisational Skills

Problem-Solving

Sales Experience

Logistics Knowledge

Supply Chain Management

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Dynamic 365 (D365)

Job description

Who we are

At TR, part of Trifast plc, we’re more than fasteners—we’re the trusted partner behind some of the world’s most advanced industries. As a global leader in the design, engineering, manufacture, and supply of fastenings and Category ‘C’ components, we deliver smart, efficient solutions that enhance performance across major assembly operations.

From Automotive to Smart Infrastructure and Medical Equipment, our focus on engineering excellence and streamlined supply keeps us at the forefront of progress.

We’re looking for a driven and dynamic Logistics Assistant to contribute to our continued success on a global scale.

What we offer

• On-site parking
• Life insurance
• Pension
• Employee Assistance Programme

We are looking to recruit aLogistics Assistant on a permanent basis to join our Supply Chain team based at our National Distribution Centre in Walsall.

The Role

Reporting to the Contract Sales Team Leader, your role will be to assist in the effective and efficient running of intercompany and export accounts to satisfy customer and customs requirements, and to ensure continued sales growth. We require skills and passion for delivering outstanding results.

Key Tasks

• Ensure daily routines are in place and maintained to ensure smooth delivery of customer orders.
• Maintain a OneTR approach with our intercompany teams, building a good business relationship.
• Work with the Export despatch team to ensure correct and accurate documents produced to allow smooth processing through customs.
• Prompt response to customer enquiries.
• Answering sales calls in a timely manner.
• Accurate processing of sales orders.
• Maintain levels of business within your designated accounts.
• Work closely with line manager on attrition lists and finding new ways to build new/existing business.
• Participate in regular sales meetings
• Commit to, and work towards, any objectives and targets set by direct manager or Team Leader.
• Escalate concerns in a timely manner to the appropriate person.

The Candidate

We are seeking a service-driven individual with excellent attention to detail and strong communication skills, both verbal and written. While experience in sales, expediting, logistics, or supply chain management, as well as knowledge of fastenings and procurement, would be advantageous, they are not essential as full training will be provided. Familiarity with Microsoft Word and Excel is required, and experience with Dynamic 365 (D365) would be beneficial, though training will also be given.

The successful candidate will be self-motivated, detail-oriented, and capable of working effectively in a fast-paced environment while consistently meeting deadlines. Strong organisational skills, the ability to prioritise multiple tasks, and a proactive approach to problem-solving are essential. Building and maintaining positive relationships with both internal and external customers is a key part of this role.