Export Administrator

OA; England; On-site; GBP 24,000 - 30,000; Full time

Job summary

A fast-moving homeware business in the UK is looking for an Export Administrator to manage customer orders and ensure smooth export operations. This role requires customer service experience and strong organizational skills. You will be responsible for shipping arrangements, response to customer queries, and maintaining compliance with export documentation. Join a proactive team that values accuracy and excellent service.

Benefits

Staff discount on products

Subsidised canteen

Qualifications

• Previous experience in Customer Service or Administration is essential.
• Knowledge of Export/Logistics is advantageous.
• Excellent organizational skills with strong attention to detail.

Responsibilities

• Manage overseas customer orders, ensuring accuracy and timely processing.
• Provide shipping quotations and order confirmations to customers.
• Respond promptly and professionally to customer queries.

Skills

Customer Service Experience

Organizational Skills

Attention to Detail

Ability to Work Under Pressure

Positive Attitude

Job description

Export Administrator – About our client:
Our client is a fast-moving homeware business with an international customer base. They are seeking a highly organised and proactive Export Administrator to join their busy Export team. This is a fantastic opportunity for someone who thrives on accuracy, problem-solving, and delivering excellent customer service, playing a key role in ensuring smooth export operations from order to delivery.

• Staff discount on products
• Subsidised canteen

Export Administrator – Responsibilities:

• Manage overseas customer orders, ensuring accuracy and timely processing
• Provide shipping quotations and order confirmations to customers
• Respond promptly and professionally to customer queries
• Arrange shipments with freight partners and ensure export documentation is accurate and compliant
• Track and monitor shipments to ensure timely delivery
• Prepare invoices and related paperwork for international consignments
• Book orders onto the stock management system and carry out regular stock checks
• Process and send out sample requests
• Support the Export team with general administrative duties

Export Administrator – What We’re Looking For:

• Previous experience in Customer Service or Administration (essential)
• Knowledge of Export/Logistics is advantageous
• Excellent organisational skills with strong attention to detail
• Ability to work under pressure and meet deadlines
• Positive, proactive, and collaborative attitude

If you are interested in this role, please apply below with your most recent CV.

Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.