Experts at Hand Co-ordinator

London Borough of Richmond upon Thames; Greater London; Hybrid; GBP 42,000 - 51,000; Full time

Benefits offered by this job

40 days annual leave

Flexible working

Generous pension plan

Job summary

London Borough of Richmond upon Thames is seeking a dedicated SEND Reform lead to coordinate the Experts at Hand model within the SEND Local Offer. You will work across education, health and social care, engaging schools, families and partners to deliver timely access to specialist advice.

You will monitor referral pathways, organise training, and maintain up-to-date SEND content while using performance data to support service improvement and policy outcomes.

Qualifications

• Degree-level qualification and a relevant professional qualification in SEND, psychology, teaching or education, childhood development, or another evidenced specialist field.
• Sound knowledge of SEND Code of Practice, the Children and Families Act 2014, safeguarding and child protection requirements.
• Experience coordinating projects, programmes or multi-agency initiatives, planning, developing, implementing, monitoring and evaluating new systems or services.

Responsibilities

• Coordinate activity across education, health and social care, building partnerships with families and key stakeholders.
• Oversee implementing and monitoring referral pathways and access to specialist advice.
• Organise training and professional learning to embed inclusive practice across the borough.
• Prepare reports and presentations, contributing evidence for Department for Education returns.

Skills

SEND development

Coordinating multi-agency

Stakeholder engagement

Project management

Change management

Communication skills

Education

Degree-level qualification in SEND or education

Professional qualification in SEND/psychology/teaching

Job description

Wandsworth Town Hall / Siward Road

Hybrid working: 3 days per week in the office

You must be able to travel independently across Wandsworth and may be required to undertake occasional evening work to support engagement events and partnership meetings.

£42,081 - £50,994 per annum

Fixed Term / Secondment (2 years)

Full Time (36 hours)

Wandsworth Town Hall / Siward Road

Hybrid working: 3 days per week in the office

Would you like to the opportunity to be at the centre of developing a clear, accessible and responsive SEND Local Offer in Wandsworth?

Acting as the central point of contact, you will lead the operational coordination, development and implementation of Wandsworth Council’s Experts at Hand model, a key part of the SEND Reform programme. You will bring together schools, early years providers, specialist services, health partners and local authority teams so that children and young people with SEND can access specialist advice and intervention at the earliest point of need.

About The Role

Working across education, health and social care, you will build strong partnerships with professionals, families and key stakeholders, including the Parent Carer Forum and Wandsworth Information, Advice and Support Service.

You will oversee implementing and monitoring referral pathways and access to specialist advice, organise training and professional learning opportunities to embed inclusive practice across the borough. You will also play a leading role in maintaining and improving the Expert at Hand content within the SEND Local Offer, ensuring families and practitioners can easily access up-to-date information and support.

Alongside coordinating service activity, you will use data, feedback and performance information to monitor impact, inform continuous improvement and support wider SEND Reform priorities. From preparing reports and presentations to contributing evidence for Department for Education returns, you will help shape the future of SEND services in Wandsworth, ensuring children and young people receive timely, appropriate support that meets their individual needs.

Essential Qualifications, Skills And Experience

• A degree-level qualification and a relevant professional qualification in SEND, psychology, teaching or education, childhood development, or another evidenced specialist field.
• Substantial knowledge and understanding of SEND provision, statutory duties and processes, including the SEND Code of Practice, the Children and Families Act 2014, safeguarding and child protection requirements.
• Sound knowledge of current government policy relating to SEND Reform and of Early Years Foundation Stage attainment levels and age-related expectations.
• Successful experience of coordinating projects, programmes or multi-agency initiatives, including planning, developing, implementing, monitoring and evaluating new systems or services.
• A strong track record in a senior or lead role supporting children and young people with SEND, with substantial experience of engaging schools, families and partner agencies.
• Strong organisational, project coordination, written and verbal communication skills, with the ability to facilitate meetings, workshops and stakeholder engagement.
• The ability to lead change, motivate and support others, and use management information to improve services and outcomes for children and young people with SEND.

If you meet the above criteria and want to play a pivotal role in turning an innovative SEND Reform initiative into a responsive and effective service that makes a real difference,

Closing Date: Sunday 22 November 2026

Shortlisting Date: Monday 23 November 2026

Interview Date: Monday 30 November or Wednesday 2 December 2026

Test/Presentation: To be confirmed

All internal applicants for this secondment must seek permission from their current line manager before applying. Failure to do so may result in the secondment not being authorised.

We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.