Experienced Waiting Staff Required at the NEC Group Venues!

The NEC Group; Birmingham; On-site; GBP 10,000 - 40,000; Part time

Job summary

A hospitality venue in Birmingham is seeking Experienced Waiting Staff to provide excellent customer service and interact with guests across various locations. Responsibilities include upselling premium options and maintaining strong guest relationships. The ideal candidate will have restaurant experience and a passion for fine dining. Competitive pay and training provided.

Benefits

Compass Exclusive Benefits

Health & Wellbeing Support

Employee Assistance Programme

Qualifications

• 12 months of relevant restaurant experience.
• Confidence in fine dining service and wine presentation.
• Ability to build relationships with guests.

Responsibilities

• Provide excellent customer service to guests.
• Upsell premium food and drink options.
• Work effectively within a team.

Skills

Customer service

Cocktail knowledge

Wine pairing

Job description

Experienced Waiting Staff Required at the NEC Group Venues!

Constellation
Birmingham
Part time

Do you want to provide a legendary dining experience for our guests? Our hospitality staff thrive off the buzz of a busy day and interacting with the general public.

With competitive pay, training, opportunity and perks, we look forward to welcoming you to our team!

Working Hours

Working between all our venues at the NEC Group, please see below where you will be working - you will need to be able to travel between these venues.

• NEC
• UAB
• ICC
• The Vox
• BP pulse

Waiting Role Responsibilities

Daily tasks may include:

• Providing excellent customer service to our guests
• Creating and maintaining great relationships with guests
• Working as a cohesive team
• Upselling premium food and drink options
• Wine waiting & wine pairing with menu dishes

Requirements

• Over 18s only
• 12 months of relevant restaurant experience
• You are confident in the steps of service for an à la carte restaurant
• You can confidently take food & drink orders
• You are confident in loading, carrying, and unloading a tray of drinks
• You are confident in suggesting wine to pair with a meal
• You are confident in presenting, opening, and pouring both wine & champagne
• The ability to remain calm and collected when busy
• Confidence to interact and build relationships with colleagues & guests
• Cocktail knowledge
• An understanding of fine dining food terminology & menu descriptions

As an active role, you must be comfortable with walking and standing during the majority of your shift.

We look forward to welcoming you to our team!

Why Work for Compass

No experience is necessary, we provide exceptional customer service training and support to all our new starters.

Compass Exclusive Benefits, Lifestyle Benefits 'Perks' Platform, and Health & Wellbeing Support Programmes Including Access To our Employee Assistance Programme.

Apply online now via our short application form (only takes 1 minute!). We will be in touch straight away and if successful you could be working in one of our venues within a few days.