Experienced Waiter / Waitress

Rank Group; London; On-site; Full time

Job summary

Join a dynamic team at Grosvenor Casino, The Victoria, as a Waiter/Waitress. You'll ensure exceptional customer experiences while working in a modern, innovative environment. With competitive pay, tips, and various benefits, this role is perfect for those passionate about service.

Benefits

Competitive Hourly Pay

Service Charge & Tips

Night Premium Pay

Paid Breaks

Overtime Pay

Free Meal on Shift

Nest Pension Scheme

Life Insurance

Free Team Uniform

Retail Discount Scheme

Qualifications

• 1-2 years prior experience in a high-end restaurant or similar establishment is essential.
• Flexibility to work night shifts and weekends.

Responsibilities

• Ensure customers feel welcome and create a positive atmosphere.
• Present menu offerings confidently and provide first-class service.

Skills

Customer Service

Flexibility

Job description

Join Our Team at Grosvenor Casino, The Victoria (Edgware Road)

Situated in the bustling heart of London, The Victoria is Grosvenor Casinos' flagship venue, enchanting our loyal guests for six decades. As we near the completion of our £15 million refurbishment, we're poised to become the UK's premier gaming destination for both our esteemed customers and dedicated team members. The newly revamped first floor now features a sleek self-service refreshment facility, and soon, a stylish new wine bar will debut on our terrace.

Step into an exciting role with us as we embark on this thrilling journey of change and opportunity!

As a valued team member, you'll receive the following benefits:

• Competitive Hourly Pay: £14.89per hour
• Service Charge & Tips: Receive a share of the service charge & tips
• Night Premium Pay: An additional 10% per hour after midnight
• Paid Breaks: 1 hour per shift
• Overtime Pay: Earn 1.5 times your hourly rate for any work exceeding 40 hours in a week
• Free Meal on Shift
• Nest Pension Scheme: We contribute 3% to your pension
• Life Insurance: Coverage provided for peace of mind
• Free Team Uniform
• Retail Discount Scheme: Enjoy discounts and offers at selected retailers
• Employee Assistance Programme: Access to support and resources whenever you need them
• Food and Soft Drinks Discount: Enjoy 50% off food and soft drinks across all Grosvenor Casino & Mecca Bingo venues

Job Description

As a Waiter/Waitress at Grosvenor Casino, you'll be at the forefront of it all, ensuring our customers feel welcome and creating an atmosphere that leaves them wanting more.

You'll have the knowledge and skills to present our menu offerings confidently and effectively, providing first-class service to our customers. We’re on a mission to ensure Grosvenor Casinos are the most loved Casinos in the UK – and you’ll help drive that mission forward.

Ready for an exciting new challenge in a fun and engaging environment?

Qualifications

• 1-2 years prior experience in a high-end restaurant or similar establishment is essential.
• Flexibility to work night shifts and weekends as we are a 24/7 operation.
• Part & full-time positions available (Applicants must be 18+ and have the right to work in the UK).

Join us and be part of a dynamic team in a modern, innovative, and inclusive environment. Apply now and take the first step towards an exciting career at Grosvenor Casino, The Victoria!