Experienced Receptionist – Join A Thriving Secondary School In Cheshire!

Marchant Recruitment; Chester; On-site; GBP 20,000 - 26,000; Full time

Job summary

Marchant Recruitment is seeking an experienced school receptionist for a busy secondary school in Cheshire. You will be the first point of contact for students, parents and visitors, delivering a welcoming, professional service while safeguarding procedures are followed.

The role covers managing communications, maintaining records, supporting safeguarding and admissions, and providing essential admin support to the office.

Qualifications

• Previous school administration or reception experience – essential.
• Strong working knowledge of school MIS systems.
• Clear understanding of safeguarding procedures and confidentiality.
• Excellent communication skills and a professional telephone manner.
• Strong organisational skills with the ability to prioritise tasks in a fast-paced environment.
• Friendly, approachable manner and ability to communicate effectively with students, parents, staff and visitors.
• Enhanced DBS check, in line with the school's safeguarding requirements.

Responsibilities

• Welcoming and assisting visitors – acting as the friendly, professional face of the school and ensuring safeguarding procedures are followed.
• Managing busy communications – handling a high volume of calls, emails and enquiries with confidence and efficiency.
• Maintaining accurate records – updating attendance information daily and keeping records up to date.
• Supporting safeguarding procedures – issuing visitor passes and following school policies to maintain a safe environment.
• Providing essential administrative support – assisting with admissions, general office duties and day-to-day running of the school.

Skills

School administration

MIS systems

Enhanced DBS

Communication

Organisation

Confidentiality

Job description

Are you an experienced school receptionist who thrives in a busy school environment and takes pride in keeping things running smoothly? A well-established secondary school in Cheshire is looking for a confident, organised and proactive Receptionist to become a valued part of its friendly and hardworking administration team!

This is a fantastic opportunity for a school office professional who understands the importance of creating a welcoming first impression, delivering excellent customer service and maintaining the highest standards of safeguarding.

As the first point of contact for students, parents, visitors and external agencies, you’ll play a vital role in ensuring the school office operates efficiently while providing a professional, supportive and approachable service to the wider school community.

What You'll Be Doing

• Welcoming and assisting visitors – Acting as the friendly, professional face of the school and ensuring all visitors follow the correct safeguarding procedures.

• Managing busy communications – Handling a high volume of telephone calls, emails and enquiries with confidence and efficiency.

• Maintaining accurate records – Updating student attendance information daily and ensuring records are kept up to date.

• Supporting safeguarding procedures – Issuing visitor passes and following school policies to help maintain a safe environment for students and staff.

• Providing essential administrative support – Assisting with admissions, general office duties and the smooth day-to-day running of the school.

What We're Looking For

We're keen to hear from candidates who have previous school office experience and can confidently manage the demands of a busy secondary school reception.

The successful candidate will have:

• Previous school administration or reception experience – essential.

• A strong working knowledge of school MIS systems.

• A clear understanding of safeguarding procedures and the importance of confidentiality.

• Excellent communication skills and a professional telephone manner.

• Strong organisational skills, with the ability to prioritise tasks in a fast-paced environment.

• A friendly, approachable manner and the confidence to communicate effectively with students, parents, staff and external visitors.

• An Enhanced DBS check, in line with the school's safeguarding requirements.

Why Apply?

Join a well-established secondary school that values professionalism, high standards and a strong pastoral ethos. This is an excellent opportunity to put your school administration experience to good use, contribute to a positive school environment and become an important part of the team supporting students and staff every day.

Location: Cheshire