Experienced Poker Dealer

Metropolitan Gaming; Manchester; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Service charge and tips

Enhanced pay after midnight

Discounts across travel, retail, etc.

Company pension scheme and life保险

Discount on Food and non-alcoholic bev

Season ticket loan and cycle to work

Refer a friend bonus reward

Job summary

Metropolitan Gaming in Manchester is seeking an Experienced Poker Dealer to join its vibrant team. You will deal cards accurately, host live tables, ensure game integrity, and provide guest service with professionalism.

Role requires knowledge of No Limit Texas Hold’em and related games, and the ability to work nights, weekends and shifts in a 24/7 trading week. On-site role with flexible scheduling.

Qualifications

• Experience as a poker dealer at a live venue.
• Ability to host live tables with accuracy and pace.
• Aware of compliance and social responsibilities in gambling.

Responsibilities

• Deal cards accurately and efficiently according to game rules.
• Manage the pot: collect/distribute bets, handle chips, ensure payouts.
• Maintain game integrity by enforcing house rules and monitoring behaviour.
• Provide guest service: converse professionally and create a welcoming table atmosphere.
• Communicate issues to floor supervisors regarding disputes or irregularities.
• Handle money and chips securely with accurate transactions.
• Follow gaming regulations and casino policies, including safer gaming procedures.
• Report security concerns to a supervisor or manager immediately.
• Report incidents as defined by AML training.

Skills

Poker dealing experience

Live table hosting

Compliance awareness

Social responsibility

Job description

About Us

Metropolitan Gaming is about more than the games or the buzz of the venue.
It’s about energy. Atmosphere. Servicethat’ssharp andin syncwith the moment.

Driven by people,we’rea diverse, close-knit team who back each other, celebratewinsand create great experiences together.Ifyou’reupbeat,curiousand ready to get involved,you’llfeel at home here. Personality matters. Every shift is a chance to make your mark.

Why Join Us

A place to grow, not just a job.You’ll be recognised for great work and given opportunities to build your skills and grow your career

Alongside competitive pay, youcan also:

• Service charge and tips
• Enhanced pay after midnight
• Discounts and perks across travel, retail, hospitality and wellbeing
• Company pension scheme and life insurance cover
• Discount on Food and non-alcoholic beverages across all venues
• Season ticket loan and cycle to work scheme
• Refer a friend bonus reward

What We Are Looking For

We are looking for an Experienced Poker Dealer to join our fantastic team, within this role you must have previous experience working as a Poker dealer, having the ability to host live tables and fully aware of compliance and social responsibilities.

All dealers will be required to be skilled in executing No Limit Texas Hold’em cash games and tournaments. Omaha, Mixed and Dealers Choice games may also be required on the completion of further training

Main Responsibilities

• Deal cards accurately and efficiently according to poker game rules (e.g., Texas Hold’em, Omaha).
• Manage the pot: collect and distribute bets, handle chips, and ensure correct payouts.
• Maintain game integrity by enforcing house rules and monitoring player behaviour.
• Provide guest service: interact professionally with players, answer questions, and create a welcoming table atmosphere.
• Communicate clearly with players and floor supervisors regarding game issues, disputes, or irregularities.
• Handle money and chips responsibly, ensuring accurate transactions and security at all times.
• Follow all gaming regulations, casino policies, and safer gaming procedures.
• Immediately report any concerns regarding the security of the games to a poker supervisor or manager.
• Report all incidents regarded as suspicious as defined by the AML training.

Service Behaviours

Our Poker Dealers are expected to always demonstrate our key service behaviours:

• On It: Demonstrates responsiveness and initiative by anticipating guest and operational needs, ensuring prompt and effective service delivery.
• Upbeat and Positive Attitude: Maintains a professional, enthusiastic, and solution-oriented demeanour that fosters a welcoming and energetic environment.
• Be Nice: Treats guests, team members, and stakeholders with courtesy, respect, and professionalism in all interactions.
• Open and Close: Engages openly and warmly at the start of every interaction and ensures each conversation or service exchange concludes with clarity, courtesy, and appreciation.

Please Note: You must be aged 18 or above and have the right to work in the UK

This position requires working nights, evenings, weekends and shifts that coincide with a 24/7 trading week so individuals should be flexible in their scheduling. Dealers will spend a large portion of their shift on their feet working directly with the public.