Experienced Optical Assistant - Twickenham, Middlesex

Network Open; Greater London; On-site; GBP 20,000 - 28,000; Full time

Job summary

A well-established small chain of independent opticians seeks an experienced Optical Assistant for their Twickenham practice. This role focuses on patient care through effective communication and teamwork while providing optical advice and services. The ideal candidate will be organized, empathetic, and proactive, with opportunities for career development and further qualifications.

Benefits

Very competitive salary

Bonus

28 days holiday per annum (including bank holidays)

Closed Sundays and bank holidays

Annual group-wide training event

Company pension

Staff and family member discounts available

Staff well-being package

Group life insurance

Qualifications

• Experience as an Optical Assistant is crucial.
• Ability to work well in a team and prioritise tasks.
• Willingness to learn and gain new skills.

Responsibilities

• Welcoming patients and assisting with queries.
• Booking appointments and handling clinical paperwork.
• Processing orders for spectacles and contact lenses.

Skills

Communication

Empathy

Organizational skills

Teamwork

Proactivity

Job description

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Experienced Optical Assistant - Twickenham, Middlesex, Middlesex

Client:

Network Open

Location:

Middlesex, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

699ac281bd84

Job Views:

5

Posted:

02.06.2025

Expiry Date:

17.07.2025

Job Description:

Optical Assistant – Twickenham, Middlesex
A well established small chain of independent opticians is looking to recruit an experienced Optical Assistant for their practice based in Twickenham.
The Optical Assistant plays various roles within an optical practice to help patients.
The core role of an Optical Assistant is to advise on, fit and supply the most appropriate spectacle frames and lenses for each person. Therefore, you must be an individual with high-quality communication skills able to deal with queries professionally, whilst also being empathetic with people to help make them feel at ease. You will have a calm and caring manner, and excel at making our patients feel welcome and valued.
The ability to work well as part of a team and get on well with other staff members is crucial, as well as being able to prioritise work and be proactive when working alone. You need to be well organised and accurate in your work.
You will be willing to learn and gain new skills from colleagues, to improve the performance of the practice team overall and ensure that our patients receive high-quality care and up-to-date advice when they visit us.
Being reliable, honest and trustworthy is very important to us. As is being a fun and friendly member of the team!
Experience is crucial, however additional training can be provided. You will be excited to learn new skills and expand on your current ones. For the right candidate, there will be an opportunity for possible career development and to gain further qualifications.

DUTIES:

• Welcoming patients into the practice and assisting with their queries
• Booking appointments
• Dealing with clinical paperwork
• Cash handling
• General administration and reception support
• Repairs and adjustments to spectacles
• Processing orders for spectacles and contact lenses, and arranging patient collection
• Visual screening tests directed and supervised by the Optometrist
• Checking spectacles on delivery to ensure that they meet the required specifications
• Interpreting optical prescriptions written by optometrists or ophthalmologists
• Advising and dispensing the most suitable lenses and frames based on a patient’s lifestyle, driving, work, hobbies, and activities
• Maintaining a full and up-to-date knowledge of lens designs, frame designs and materials

You will be contracted to 37.5 hours per week, to include Saturdays.

BENEFITS:

• Very competitive salary
• Bonus
• 28 days holiday per annum (including bank holidays)
• Closed Sundays and bank holidays
• Annual group wide training event
• Company pension
• Staff and family member discounts available
• Staff well-being package
• Group life insurance