Experienced Gatehouse/Security Relief Officer

Mitie Group plc.; Carlisle; On-site; GBP 32,000 - 42,000; Full time

Job summary

Mitie is seeking a Gatehouse Security Support Officer to protect people, property and assets at the Pirelli Tyres Ltd site. You will join the Mitie team and work a 12-hour shift pattern, including days, nights, weekends and Bank Holidays, with an hourly rate of £15.49.

A valid in-date SIA licence is required and prior security experience is preferred. The role emphasizes compliance with AI's, incident reporting, and ongoing training to ensure high service levels and contract retention.

Qualifications

• Prior security experience.
• SIA licence is required.

Responsibilities

• Protect customers' property, people and assets by following site AI instructions.
• Deliver services that meet KPIs and SLAs to help retain the contract.
• Undertake required training for continuous development.
• Comply with UK law and site policies and regulatory requirements.
• Maintain safety, incident logging and reporting.
• Renew licences and stay updated with industry requirements.

Skills

Previous Security Experience

SIA License

Job description

Main Duties

• Are you ready to take your security career to the next level
• Join us as Gatehouse Security Support Officer and be part of the team at Mitie that protects people, property and assets
• You will be part of the Mitie team working at Pirelli Tyres Ltd
• If you thrive in a dynamic environment this is the opportunity for you
• A competitive hourly rate of £15.49
• The shift pattern will be 12 hours. This includes working days/nights, weekends and Bank Holidays
• Microsoft and IT skills and experience are desirable
• Due to customer requirements a valid in date SIA licence will be required for this position

Job Overview

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.

Operations

• To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. There are also additional courses that are contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodology and orderly way.

Training

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• To call emergency services and Communication Centre to report all incidents.

What we are looking for

• Previous Security Experience
• SIA License