Security Relief/Support Officer

Mitie Group plc.; Carlisle; Presencial; GBP 16 000 - 23 000; Tempo integral

Resumo da oferta

Mitie Group plc. at Cumberland Infirmary in Carlisle is seeking a Security Relief Officer to protect people and property on site. You will join a dynamic team and be responsible for security services in line with Assignment Instructions, with a strong focus on safety and incident reporting.

The role involves 12-hour shifts, including day and night hours, weekends and bank holidays. A front-line SIA licence is required, with Maybo/PMVA training desirable and opportunities for training and

Qualificações

• Previous Security Experience.
• SIA Licence is required or front-line licence.
• Maybo/PMVA training is desirable.

Responsabilidades

• Protect customers' property, people and assets on site per AI's and client requirements.
• Deliver results to meet KPIs/SLA and help retain the contract.
• Complete required training and renew licences ahead of expiry.

Conhecimentos

Security experience

SIA licence

Descrição da oferta de emprego

Main Duties

• Are you ready to take your security career to the next level?
• Join us as a Security Relief Officer and be part of a team at Mitie that protects people, property, and assets.
• You will be part of the Mitie team working at Cumberland Infirmary.
• If you thrive in a dynamic environment this is the opportunity for you!
• A competitive hourly rate of £14.09
• The shift pattern will be 12 hours. This includes working day/nights weekends and Bank Holidays.
• Maybo/PMVA training is desirable

Job Overview

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.

Operations

• To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. There are also additional courses that are contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodology and orderly way.

Training

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• To call emergency services and Communication Centre to report all incidents.

What we are looking for

• Previous Security Experience
• SIA Licence
• Maybo/PMVA training is desirable