Experienced Front of House Team Member

TN United Kingdom; East Grinstead; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join an award-winning pub as a Front of House Team Member, where you'll deliver exceptional hospitality in a beautiful setting. Enjoy competitive pay, tips, and industry-leading training while working with local produce and a supportive team environment.

Benefits

Access to discounts with major retailers

Competitive hourly rate plus tips

Industry-leading training and development

Support for mental health initiatives

75% off food on shift

Qualifications

• Experience in bar and waiting hospitality.
• Ability to deliver exceptional customer service.

Responsibilities

• Deliver exceptional bar and waiting hospitality to customers.

Skills

Hospitality

Customer Service

Job description

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Experienced Front of House Team Member, Beckford

Client: Butcombe Brewery

Location: Beckford, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: e9fca4da06e3

Job Views: 3

Posted: 23.05.2025

Expiry Date: 07.07.2025

Job Description:

We are a bold, award-winning business that prides itself on empowering our teams with autonomy to operate premium, fun businesses that ‘wow’ our customers within industry-leading environments. We run friendly, welcoming pubs, restaurants, and hotels with high standards, taking a different approach to others; always striving to be the best we can be.

We are looking for a front of house team member to join our family. This role involves delivering exceptional bar and waiting hospitality to our customers.

Welcome to The Beckford, a beautiful 18th-century Cotswold pub in Beckford village, near Tewkesbury. Recently refurbished, it features cozy interiors, traditional pub charm, open fires, spacious beer gardens, and a heated pergola terrace. Our 12 boutique bedrooms are full of comfy furnishings and personal touches, making it an ideal base for exploring the Cotswolds, with easy access to Cheltenham, Stratford-upon-Avon, and the M5. Our kitchen team is passionate about creating seasonal dishes and pub classics with quality local produce, supported by our own kitchen garden. Behind the bar, enjoy award-winning Butcombe ale and cider, alongside a great wine list. We also cater for events, with a garden marquee for large weddings and a private dining room for smaller gatherings.

What’s in it for you?

• The chance to work for an award-winning business, recognized as Best Food Offer (2019 & 2020) and Best Managed Pub Company (2021) at The National Publican Awards.
• Access to Liberation Life, a platform offering cash-back with major retailers, discounts on holidays, groceries, gifts, and more.
• The opportunity to gain diverse experience across different businesses and food offers, with a collaborative approach to business development and your ideas valued.
• A competitive hourly rate plus an equal share of tips.
• Industry-leading training and development through our ‘Pillars of Progression’ programme.
• Support and coaching from talented managers.
• Work with locally sourced, award-winning food and drink, including our own beer.
• Tools and significant investments in our properties to help you do a great job.
• The energy of team parties, events, training courses, great suppliers, and industry-best rewards, discounts, and benefits (including 75% off food on shift).
• A caring business that supports mental health initiatives through partnerships like the Burnt Chef Project and offers an Employee Assistance Program available 24/7.