Experience Management Product Lead - Marketing Tech

White & Case; Greater London; On-site; GBP 96,809 - 157,316; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement savings

Paid vacation and parental leave

Job summary

White & Case is seeking a Product Manager, Experience Management, to lead the end-to-end strategy for the Litera Foundation Experience Management and Directory Submission platforms. You will collaborate with global stakeholders to translate business needs into prioritized features, driving adoption and measurable value.

You will champion scalable, user-focused solutions, oversee governance, and guide the team through releases, integrations and change management to support strategic objectives.

Qualifications

• Bachelor’s degree preferred; marketing background is advantageous.
• Technical experience in Information Science, Computer Science, Digital Marketing, or related discipline a plus.
• Law firm or professional services experience preferred but not mandatory.

Responsibilities

• Own the product vision, strategy, and roadmap for the experience and submission tech stack.
• Coordinate with global stakeholders to translate business needs into prioritized features.
• Oversee daily performance, maintenance and continuous improvement of platforms.
• Identify integration opportunities across the marketing technology ecosystem.
• Champion product portfolio, guiding investment, prioritization and resource allocation.
• Lead discovery, evaluation, and pilot programs for emerging marketing tech.
• Collaborate with vendors, influencing roadmaps to align with firm needs.
• Ensure data governance and accessible analytics across the portfolio.
• Drive change management and user adoption for new releases.
• Mentor team members in product management and best practices.
• Lead onboarding and evangelize the product portfolio.

Skills

Product management

Stakeholder management

Agile methodologies

Data storytelling

UX/UI principles

Leadership / mentoring

Change management

Communication

Education

Bachelor's degree

Marketing background preferred

Experience in professional services

Job description

White & Case is seeking a Product Manager, Experience Management, to lead the end-to-end strategy for the Litera Foundation Experience Management and Directory Submission platforms. You will collaborate with global stakeholders to translate business needs into prioritized features, driving adoption and measurable value.

You will champion scalable, user-focused solutions, oversee governance, and guide the team through releases, integrations and change management to support strategic objectives.