Experience & Innovation Lead - Premium Hospitality

Compass Group; Greater London; On-site; GBP 40,000; Full time

Job summary

A leading catering service provider is looking for an Experience and Innovation Manager to enhance guest experiences at a prestigious banking firm in London. The role requires excellent communication and organizational skills, along with creative thinking to develop innovative culinary services. You will engage with various stakeholders, manage restaurant experiences, and report on food trends. This full-time role offers a competitive salary and an array of employee benefits including personal development opportunities and a healthcare support app.

Benefits

Personal Development and Training opportunities

Life assurance scheme

Pension scheme

Holiday allowance

Access to Healthcare Support App

Regular social events

Volunteering days

Qualifications

• Excellent communication skills.
• Self-motivated and capable of using initiative.
• Strong IT skills - preferably with experience in design software.

Responsibilities

• Ensure best in class guest experience service delivery.
• Development of marketing calendar to engage customers.
• Regularly update the General Manager on food trends.

Skills

Excellent communication skills

Self-motivated

Creative and innovative

Strong IT skills

Flexibility

Job description

A leading catering service provider is looking for an Experience and Innovation Manager to enhance guest experiences at a prestigious banking firm in London. The role requires excellent communication and organizational skills, along with creative thinking to develop innovative culinary services. You will engage with various stakeholders, manage restaurant experiences, and report on food trends. This full-time role offers a competitive salary and an array of employee benefits including personal development opportunities and a healthcare support app.