Executive Steward

Sodexo Group; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

Sodexo Group is seeking an Executive Steward to join the team at the Shell Centre, London. The role focuses on delivering top-tier hospitality services to executive guests in a professional environment. No prior experience is required, just a positive attitude and a passion for customer service. Perks include career development opportunities, onsite facilities, and a supportive work environment.

Benefits

Onsite Gym

Bike Park

Full Uniform

Career Development Opportunities

Employee Assistance Programme

Health and Wellbeing App

Sodexo Discounts Scheme

Cycle to Work Scheme

Volunteering Opportunities

Flexible Work Environment

Qualifications

• Strong sense of respect for others.
• Willingness to learn and a great attitude.

Responsibilities

• Deliver exceptional hospitality experiences to board members and executive guests.
• Monitor cleanliness and set up for executive lunches and dinners.
• Plan daily operations and coordinate with PAs for service delivery.

Skills

Customer Service

Communication

Proactive Attitude

Job description

Location: Shell Centre, Waterloo, SE1 7NA

Salary: £15.91 per hour

Hours: 40 per week,Monday to Friday - 08:00 - 18:00 (flexi, rotation on 4 to 5 days a week, during work period of 7am until 7pm (Some evening or weekend work might be required

Perks Include: Onsite Gym | Bike Park | Full Uniform | Career Development Opportunities

Be the Face of Executive Hospitality

Are you someone who thrives in a professional, people-focused environment? Do you enjoy delivering exceptional service and being part of a high-performing team?

As an Executive Steward at one of London’s most iconic buildings—the Shell Centre—you’ll be responsible for ensuring top-tier hospitality experiences for board members, executive guests, and VIPs. You’ll work on the executive floors, making sure every interaction leaves a lasting impression.

What you’ll do:

Be the face of hospitality on our executive floors – welcoming EC/Board members, PAs, secretaries, and visitors with warmth and professionalism.

Ensure seamless delivery of daily hospitality services, including premium coffees, breakfasts, lunches (buffet or room service), and special requests.

Monitor and maintain impeccable cleanliness across executive areas.

Set up and serve executive lunches and dinners – fine dining experience a plus (but training can be provided).

Proactively plan daily operations, liaising with PAs and responding to updates or last-minute changes.

Monitor the Executive inbox and coordinate hospitality arrangements efficiently and professionally.

Uphold all Health & Safety and Food Safety regulations with precision.

What You Bring:

A positive, professional attitude and strong sense of respect for others

A natural flair for customer service and excellent communication skills

Basic food-handling knowledge (training will be provided)

A proactive mindset, ready to adapt and assist wherever needed

No previous experience is required—just a great attitude and a willingness to learn!

What we offer:

Working with Sodexo is more than a job; it’s a chance tobe part of something greater.You’ll belong in a company and team that values you foryou;you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied

Ready to be part of something greater? Apply today!