EXECUTIVE PERSONAL ASSISTANT TO COUNTRY & HUB MANAGER (NORDICS, BENELUX, UK & IRELAND)

Straumann Group; Crawley; On-site; GBP 35,000 - 55,000; Full time

Job summary

As an Executive Personal Assistant at a leading company, you will support the Country and Hub Manager along with the UK Leadership Team. Your role will involve complex diary management, communication oversight, travel coordination, and handling sensitive information in a fast-paced environment. If you have strong organisational skills and expertise in supporting senior executives, this could be the ideal opportunity for you.

Qualifications

• Proven experience supporting senior executives in a fast-paced, multinational environment.
• A high level of discretion, integrity, and professionalism required.
• Attention to detail and ability to manage multiple priorities.

Responsibilities

• Manage complex, multi-timezone diaries for senior leaders.
• Coordinate significant travel and logistics for leadership.
• Support HR processes and assist in strategic projects.

Skills

Organisational skills

Time-management

Written communication

Verbal communication

Emotional intelligence

Tools

Microsoft Office Suite

Collaboration tools

Concur

GEP SMART

Job description

Our Purpose

We believe in unlocking the potential of people’s lives — whether they are patients regaining con-fidence, customers delivering care, or employees driving innovation. Every action we take contri-butes to helping people smile again. As Executive Personal Assistant, you will play a critical part in enabling this mission by supporting the leadership that makes it all possible.
Role Overview

We are seeking a highly capable and trusted Executive Personal Assistant (EPA) to support the Country and Hub Manager for the Nordics, Benelux, and UK, while also providing admi-nistrative and organisational support to the UK Leadership Team.

Based in Crawley, this role is essential to ensuring senior leadership operates at maximum effec-tiveness through proactive diary management, clear and timely communication, efficient travel coordination, and seamless execution of meetings and strategic events.

This position requires a discreet, detail-oriented, and proactive individual who thrives in a dyna-mic, international environment and can act as a true partner to the Country Manager. You’ll sit at the heart of our regional leadership team, helping to shape how we work together and deliver on our purpose.

Key Responsibilities & Time Allocation

1. Communication & Information Management (15%)
• Act as a trusted communication partner to the Country & Hub Manager, and Hub Leadership, ensuring internal and external messaging is aligned, timely, and impactful.
• Monitor and manage multiple communication channels (emails, Microsoft Teams, shared inbo-xes), flagging urgent matters and helping streamline response flows.
• Prepare, format, and distribute communications such as internal updates, announcements, presentation decks, and executive summaries.
• Support professional visibility for key leaders via social media (e.g. LinkedIn) and executive communications.
• Maintain structure, clarity, and consistency across shared documents and leadership materials.

This responsibility is vital in keeping the Country & Hub Manager informed, supporting clear communication across teams, and strengthening engagement across the hub.

2. Diary & Meeting Management (30%)
• Manage complex, multi-timezone diaries for senior leaders, including regular meetings, strategic reviews, and stakeholder engagements.
• Coordinate and prepare monthly UK Leadership Team and Northern European Hub (NEH LT) meetings, including agendas, minutes, and actions.
• Schedule 1:1s, mid-year and end-of-year performance reviews, internal awards, and business review cycles.
• Organise team check-ins and recurring touchpoints across departments.

3. Travel & Logistics (30%)
• Book and manage detailed travel itineraries (domestic and international) for the Country Mana-ger and UK leadership team.
• Coordinate travel, hotels, and local transport for HQ visitors and customer-facing visits.
• Lead logistics for off-site leadership meetings, events, and celebrations (e.g. Christmas party).
• Manage mileage tracking (e.g. TMC Fuel) and complex travel planning with precision.

4. Expenses & Financial Administration (10%)
• Submit and track expense claims for self and others using Concur.
• Raise and monitor purchase requisitions (PRs) and purchase orders (POs) via GEP SMART.
• Review and minimise credit card expenses, ensuring responsible and efficient spend manage-ment.

5. HR & Project/Initiative Support (15%)
• Support HR processes such as interview scheduling and onboarding coordination, in collabora-tion with HR partners.
• Assist with key strategic projects and leadership initiatives (e.g. Athena, Business Reviews, weLearn, Management Essentials).
• Coordinate employee recognition programmes and internal/external award nominations.

What You Bring
• Proven experience supporting senior executives in a fast-paced, multinational environment.
• Exceptional organisational and time-management skills, with the ability to manage multiple prio-rities calmly and efficiently.
• A high level of discretion, integrity, and professionalism — this role involves access to sensitive business and people-related information.
• Excellent written and verbal communication skills, with strong attention to detail and emotional intelligence.
• Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word) and collaboration tools (Teams, SharePoint); experience with Concur, GEP SMART, or similar systems is a plus.