Executive Personal Assistant

H2eCommerce; Crewe; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading e-commerce company is seeking an experienced Personal Assistant to support the managing and commercial directors. The role involves managing schedules, organizing meetings, coordinating travel, and ensuring office efficiency. The successful candidate will thrive in a dynamic environment and help optimize the directors' time while working closely with a collaborative team.

Benefits

30 days annual leave

Death in service insurance

Pension

Generous long service cash rewards

Cycle to work scheme

Discounted Gym Memberships

Staff discount on products

GP access and mental health counselling support

Free parking

Fun social and team building events

Qualifications

• Minimum of 3 years proven experience in a PA, EA or similar administrative support role.
• Confident managing complex calendars and balancing shifting priorities.

Responsibilities

• Manage diary and meetings, ensuring prompt scheduling and prioritization.
• Monitor and triage incoming emails for key priorities.
• Organize travel arrangements and office logistics.

Skills

Multitasking

Organizational Skills

Written Communication

Verbal Communication

Discretion

Reliability

Proactive Attitude

Tools

Microsoft Office 365

Job description

We are looking for an experienced and proactive Personal Assistant to support the managing and commercial directors at the heart of our fast growing e-commerce business. The successful candidate will play a key role in ensuring the smooth operation of their daily operations acting as a trusted and reliable point of coordination across diary, email, meetings, and office logistics.

If youre someone who thrives in a dynamic environment, loves variety, and takes ownership of your work, wed love to hear from you. Youll be joining a collaborative and ambitious team at an exciting stage of our growth journey. We value initiative, creativity, and people who get things done and we make sure our team members feel supported and empowered to thrive.

Salary of up to £35,000 based on experience. Based primarily on site at Crewe with potential to possibly work at Winsford and some occasional home working.

About The Role

Main Duties and Responsibilities:

• Diary & Meeting Management: Proactively schedule, prioritise, and manage internal and external meetings.
• Inbox Management: Monitor and triage incoming emails, flag key priorities, and draft responses.
• Meeting Support: Prepare agendas, take minutes, and ensure timely follow-ups on actions, occasionally supporting the wider management team.
• Travel Coordination: Organise occasional UK and international travel, including accommodation.
• Office Management: Coordinate onsite catering, meetings, events, and general office upkeep in collaboration with internal teams and suppliers.
• Task Prioritisation: Stay on top of high-priority tasks, ensuring they are addressed promptly and efficiently.
• Personal Support: Occasionally assist with personal errands or tasks to help optimise the Directors' time.
• Professional Gatekeeping: Manage access to the Directors with diplomacy and a human touch, balancing efficiency with approachability.
• Contract Management: Maintain the contract repository and liaise with relevant stakeholders to track and manage contract renewals.
• Process Improvement: Utilise AI tools to identify opportunities for workflow and process efficiency within the role.
  
  

Benefits

• Competitive salary with annual salary reviews
• 30 days annual leave with an additional day of leave for each full year spent with the company, up to 35 days per year
• Death in service insurance at 3 x annual salary
• Pension
• Generous long service cash rewards from 5 years of service
• Cycle to work scheme
• Discounted Gym Memberships
• Staff discount on products
• Staff referral scheme with cash rewards
• GP access and mental health counselling support
• Yearly flu vaccinations
• Specsavers vision/ eye care
• Free parking with easy access to rail and bus routes
• Fun and exciting social and team building events
  
  

Requirements

Essential Skills Required:

• Minimum of 3 years proven experience in a PA, EA or similar administrative support role.
• Excellent multitasking and organisational skills.
• Confident managing complex calendars and balancing shifting priorities.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office 365 (Outlook, Word, Excel, PowerPoint, Teams, planner).
• Discreet, reliable and personable with a proactive and adaptable attitude.
• Comfortable working independently and handling confidential information.