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- Gain valuable skills and progress your career
- Diverse and inclusive employer with active social mobility policies
Hours of Work: 9 to 5, Monday to Friday
Job Duties:
The post holder provides the Permanent Secretary with an efficient, effective, and responsive secretarial support service. Main activities include:
- Diary management to optimize the Permanent Secretary's time;
- Managing invitations received, allocated via the Knowledge Network System, and responding promptly;
- Maintaining inboxes by monitoring, filtering, prioritizing emails, and handling correspondence using Knowledge Network and Content Manager;
- Arranging meetings, circulating materials, and coordinating hospitality, parking, security, and escort duties as needed;
- Preparing papers and briefing materials for meetings;
- Answering and vetting incoming calls, responding or redirecting as appropriate, and taking messages;
- Tracking responses and liaising with officials to follow up on outstanding cases to meet deadlines;
- Typing, compiling, and issuing emails, letters, acknowledgements, and circulating documents on behalf of the Permanent Secretary, including from audio tapes and manuscripts;
- Building and maintaining good working relationships with the Minister’s Private Office, Press Office, senior officers, and their teams;
- Supervising administrative staff within the Office of the Permanent Secretary, providing advice on systems and procedures;
- Performing other ad hoc tasks as required, sometimes at short notice.
Minimum Requirements:
- 5 GCSEs including Maths & English and 2 A-Levels or equivalent (certificates required);
- Effective communication skills for engaging with colleagues at all levels;
- Strong organizational skills with the ability to prioritize and adapt;
- Ability to work independently, under pressure, and meet tight deadlines;
- Problem-solving skills to interpret and analyze information;
- Collaborative approach to building supportive relationships;
- Knowledge of management principles and administrative processes, including GDPR compliance;
- Proficiency in Windows applications such as Word, PowerPoint, Project, and Excel.
Hours of Work: 9 to 5, Monday to Friday