Executive Medical Secretary / Luxury GP Practice / Mayfair

DAYTIME HEALTHCARE RECRUITMENT LIMITED; London; On-site; GBP 30,000 - 42,000; Full time

Job summary

A leading luxury GP practice in Mayfair seeks an Executive Medical Secretary to provide comprehensive administrative support. The role requires excellent organizational and communication skills, with a focus on patient liaison and compliance. This full-time position offers a remarkable working environment and career progression opportunities.

Qualifications

• Experience as a PA/administrative support in healthcare.
• Proficient in handling patient queries and appointments.
• Familiar with GDPR and clinical confidentiality protocols.

Responsibilities

• Provide administrative and personal assistant support.
• Manage doctors' schedules, correspondence, and medical notes.
• Ensure compliance with patient confidentiality and GDPR standards.

Skills

Communication

Organizational Skills

Teamwork

Job description

Executive Medical Secretary / Luxury GP Practice / Mayfair

Join to apply for the Executive Medical Secretary / Luxury GP Practice / Mayfair role at DAYTIME HEALTHCARE RECRUITMENT LIMITED

Executive Medical Secretary / Luxury GP Practice / Mayfair

3 days ago Be among the first 25 applicants

Join to apply for the Executive Medical Secretary / Luxury GP Practice / Mayfair role at DAYTIME HEALTHCARE RECRUITMENT LIMITED

Daytime Healthcare are assisting an established high-end GP Practice in Mayfair, who are seeking a Medical Executive Assistant to join them.

This surgery have renounced doctors (one who has been a regular on tv) and have high net-worth clientele. There is an excellent working environment and the chance to progress.

You must be very well presented, have good telephone and written skills / experience. You should also have excellent organisational skills. You should have similar Healthcare Medical Secretary experience to be considered.

Key Responsibilities

• Administrative & PA Support
• Manage doctors' diaries, appointments, correspondence, and medical notes.
• Coordinate consultations, meetings, and follow-up actions.
• Handle patient registration, referrals, and results in line with GDPR and practice procedures.
• Answering calls, responding to emails and messages, and clinic opening/closing duties.
• Maintain a safe, compliant workplace with proper stock and resource management.
• Patient Liaison
• Act as first point of contact for patient queries and appointment coordination.
• Guide patients through tests, referrals, and private insurance processes.
• Ensure timely follow-up and resolution of concerns, supporting a seamless patient experience.
• Results, Referrals & Records
• Track and process test results, referrals, and external communications.
• Maintain accurate patient records in compliance with GDPR and CQC standards.
• Compliance & Documentation
• Support audits, inspections, and regulatory adherence where needed.
• Follow and promote practice policies and procedures.
• Financial Processing
• Process payments
• Liaise with the accounts team to ensure accurate reporting and financial protocol adherence.
• Operational Support
• Oversee clinic stock.
• Identify and resolve day-to-day operational issues.
• Contribute to continuous service improvement and workflow efficiency.
• Service Promotion
• Support retention and satisfaction by promoting additional services.
• Gather and share patient feedback to enhance the practice offering.
  
  

Key Skills & Experience

• PA/administrative experience in private healthcare or similar customer focused setting.
• Excellent communication and teamwork, with a proactive, patient-focused approach.
• Financial accuracy in processing payments, and recordkeeping.
• Familiarity with GDPR, CQC, and clinical confidentiality protocols.
  
  

This position is Monday to Friday, based in Mayfair.

Apply Today!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Retail Office Equipment

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