Executive Housekeeper Executive Housekeeper

LGH Hotel Management; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A luxury lifestyle hotel in London is seeking a visionary Executive Housekeeper to lead the housekeeping team. You will oversee all operations to ensure immaculate guest spaces and high satisfaction. Ideal candidates will have a proven background in luxury hotels, strong leadership skills, and a proactive approach. This role offers various employee benefits, including discounts and wellness support.

Benefits

Employee discounts

Shopping discounts

Free meals on duty

Wellbeing support

Qualifications

• Proven experience in a senior housekeeping role within a luxury or lifestyle hotel.
• Exceptional organisational and leadership skills.
• A hands-on, proactive approach and a passion for perfection.
• Flexibility to work across shifts, weekends, and special events.

Responsibilities

• Oversee all housekeeping operations, including rooms, public areas, laundry, and back-of-house.
• Lead, train, and develop a high-performing team of supervisors, attendants, and porters.
• Ensure the highest standards of cleanliness, presentation, and guest satisfaction.
• Manage departmental budgets, stock control, and supplier relationships.
• Collaborate with Front Office, Engineering, and F&B to ensure seamless guest experiences.
• Drive sustainability, safety, and innovation across all housekeeping practices.

Skills

Organisational Skills

Leadership Skills

Communication Skills

Proactive Approach

Job description

Overview

At our 5-star lifestyle hotel, luxury isn't just seen—it's felt. From the crispness of the linen to the gleam of the marble, every detail tells a story of care, comfort, and quiet excellence. We're looking for a visionary Executive Housekeeper to lead our housekeeping team and ensure every guest space is immaculate, inviting, and unforgettable.

Responsibilities

• Oversee all housekeeping operations, including rooms, public areas, laundry, and back-of-house.
• Lead, train, and develop a high-performing team of supervisors, attendants, and porters.
• Ensure the highest standards of cleanliness, presentation, and guest satisfaction.
• Manage departmental budgets, stock control, and supplier relationships.
• Collaborate with Front Office, Engineering, and F&B to ensure seamless guest experiences.
• Drive sustainability, safety, and innovation across all housekeeping practices.

Qualifications

• Proven experience in a senior housekeeping role within a luxury or lifestyle hotel.
• Exceptional organisational and leadership skills.
• A hands-on, proactive approach and a passion for perfection.
• Strong communication and team development abilities.
• Flexibility to work across shifts, weekends, and special events.

Benefits

• Enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
• Shopping discounts — ranging from groceries, fashion, travel, utilities, days out, and holidays.
• Eye care
• Free legal and money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and TV
• Breathing exercises
• 24/7 advice and support line
• Team reward and recognition
• Free meals on duty