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Executive Housekeeper

The Ned & Ned's Club

City Of London

On-site

GBP 50,000 - 68,000

Full time

2 days ago

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Job summary

The Ned & Ned's Club in City of London is seeking an Executive Housekeeper to oversee the housekeeping department, ensuring high standards across all areas. This role involves leading a large team, implementing strategies for operational excellence, and nurturing a culture of continuous improvement and guest satisfaction.

Benefits

Salary up to £68,000 per year

Membership at Soho House

Enhanced parental leave

Complimentary meals

Learning and development programmes

Health benefits

Birthday off after a year

Paid volunteer day

Qualifications

Proven track record in people management and commercial performance.
Exceptional leadership skills with excellent communication.
Experience in a similar hospitality environment.

Responsibilities

Coach and develop a team of over 100 individuals.
Create and drive department strategy for operational excellence.
Recruit and train housekeeping staff.

Skills

Leadership

Organizational skills

Attention to detail

Communication

Tools

Opera PMS

Knowcross

Fourth

Adaco

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Do you want to play a key role in creating the unforgettable experiences The Ned is known for? As the leader of our Housekeeping department, the Executive Housekeeper makes sure that everything from our bedrooms and spa to our public areas including our restaurants and bars are always sparkling and well presented.

Do you want to join one of the best places to work in hospitality?

What’s the role?

Executive Housekeeper

About The Ned:

The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.

The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned’s Club - a private members’ space, gym and rooftop - alongside a public spa, a full floor of events spaces, ten restaurants and bars and 250 hotel bedrooms.

Reporting to our Head of Rooms you will:

Coach and develop a team of amazing managers and supervisors to lead, inspire, and retain a team of over 100 individuals
Create and drive the department strategy to achieve our goals and build a long-term vision, implementing any initiatives, policies, and procedures as needed
Be the main accountable person for departmental results and you’ll lead your team in delivering all operational, commercial, experiential, and people performance Collaborate with other departments to ensure seamless guest experiences, particularly our Reception and Engineering departments.
Recruit and train housekeeping staff, fostering a culture of excellence and continuous improvement.

What can The Ned give you?

Salary of up to £68,000 per year (dependent on experience), including service charge
Every house membership of Soho House
Enhanced parental leave, company sick pay and pension
Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast
Exciting learning and development programmes to help progress your career
Exclusive rates at The Ned for staying and eating for you, your family and friends
Wellbeing and health benefits, including Wagestream and Benefit Bank - our exclusive platform with access to hundreds of gym, shopping, and cinema discounts
Your birthday off after a year of service and more holiday after five years
Paid volunteer day
Regular social events, including an annual pool party
Employee assistance programme – 24/7 advice and support
Reward and recognition initiatives

What you can bring to the role:

A proven track record of delivering outstanding people management and commercial performance in a similar role and/or environment
Exceptional leadership and organisational skills with an eye for detail and impeccable standards
This role involves collaborating both internally and externally so our ideal person will be a strong relationship builder who is confident in any decision-making process, with excellent written and verbal communication skills
Knowledge of the systems we use would be advantageous: Opera PMS (V5), Knowcross, Fourth, or Adaco
Active engagement in the industry and awareness of market trends

At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.

Please let us know of any specific needs you may have during your interview.

All candidates must be eligible to live and work in the UK to be considered for this role.

Apply today and join us as Executive Housekeeper

#lovethened

Seniority level

Seniority level
Director

Employment type

Employment type
Full-time

Job function

Job function
Management and Manufacturing
Industries
Hospitality

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