Executive GM, Events & Hospitality – London

Company of Cooks; Greater London; On-site; GBP 65,000 - 73,000; Full time

Benefits offered by this job

Personal Development and Training

Life assurance scheme

Pension scheme

Holiday allowance

Healthcare Support App with health and

Eye care

Wellbeing strategy

Family friendly support

Regular social events

Holiday purchase scheme

Volunteering days

Professional subscriptions

Recognition schemes

Long service awards

High street discounts

Job summary

Company of Cooks is seeking a General Manager for the iconic Royal College of Physicians venue in London. You will lead day-to-day operations across hospitality, events, kitchen and reception, while building strong client relationships and ensuring outstanding service delivery.

The role requires a proven senior events leadership track record, excellent organisational and financial management skills, and the ability to manage multiple teams. A competitive salary plus a 10% bonus is offered.

Qualifications

• Significant experience in planning and delivery of high-quality conferences, events, meetings, and hospitality functions.
• Proven experience as a General Manager, Events Manager, Hotel Manager, or in a senior Conference & Events leadership role.
• Strong background within the events, hospitality, hotel, or conference venue sector.
• Experienced in managing multiple departments, including events, kitchen, hospitality, and reception teams.
• Highly organised with exceptional attention to detail, particularly within a fast-paced events environment.
• Commercially aware, with strong financial and operational management skills.
• Confident using Microsoft Office and venue management systems, with strong overall IT literacy.
• An excellent communicator and natural relationship-builder, able to develop trusted relationships with clients, guests, and teams.

Responsibilities

• Lead and oversee the day-to-day operations of the venue, including hospitality, events, kitchen, and reception services.
• Act as the primary client contact, building strong relationships and ensuring exceptional service delivery at all times.
• Drive the successful planning and execution of conferences, events, meetings, and hospitality functions, ensuring flawless delivery and exceptional attention to detail.
• Provide leadership and management to the Reception Team, Event Managers, Head Chef, and Kitchen Team, creating a high-performing and engaged culture.
• Ensure operational excellence across all areas of the venue, maintaining the highest standards of presentation, service, and guest experience.
• Manage a high-volume venue catering for up to 400 guests per day, ensuring smooth and efficient operations.
• Take ownership of financial performance, including budgets, forecasting, cost control, and revenue growth.
• Ensure compliance with all Health & Safety, food safety, and company policies and procedures.
• Produce and analyse operational reports, using IT systems and management information to drive performance and continuous improvement.
• Work closely with the Operations Manager to achieve business objectives and deliver outstanding client satisfaction.

Skills

Events management

Client relationships

Budgeting

Staff leadership

IT literacy

Microsoft Office

Tools

Venue management systems

MS Office Suite

Job description

Company of Cooks is seeking a General Manager for the iconic Royal College of Physicians venue in London. You will lead day-to-day operations across hospitality, events, kitchen and reception, while building strong client relationships and ensuring outstanding service delivery.

The role requires a proven senior events leadership track record, excellent organisational and financial management skills, and the ability to manage multiple teams. A competitive salary plus a 10% bonus is offered.