Executive Director, Luxury Hospitality & Pre-Opening

Soho House via Caterer.com; Windsor; Hybrid; GBP 120,000 - 190,000; Full time

Benefits offered by this job

Weekly Pay

Team meal on shift

Clothing Allowance

Every House Membership

Staff Room Rate (Any Bedroom, Any Home

Staff Discount

Private Health and Dental Care

Life Assurance

Birthday day off

Counselling Sessions

Job summary

Soho House is seeking a Director for Soho River House, overseeing the pre-opening and launch. You will shape the vision, recruit and develop a high-calibre leadership team, and drive a seamless guest journey across dining, bedrooms, wellness and events.

In this hands-on, high-profile role, you will manage budgets, lead P&L performance, and collaborate with global teams to deliver outstanding hospitality while upholding Soho House standards and values in a Windsor setting.

Qualifications

• 10+ years' senior leadership experience within luxury, lifestyle or high-end hospitality.
• Proven experience leading a large, complex operation with multiple F&B and service disciplines.
• Strong pre-opening experience, ideally taking a property from construction/handover through to successful launch.

Responsibilities

• Lead the full pre-opening and launch of Soho River House, from construction handover through to opening and beyond.
• Partner with Development, Design, Finance, People, Membership, Marketing, Culinary and other teams to ensure operational readiness.
• Develop and deliver the pre-opening operational plan, including budgets, timelines, systems, SOPs and compliance.
• Build and lead the senior leadership team with a high-performing culture and clear accountability.
• Own recruitment, onboarding and training across the House to deliver exceptional hospitality.
• Oversee day-to-day operations across membership, bedrooms, F&B, wellness, events, housekeeping, engineering and security.

Skills

Leadership

Hospitality management

P&L management

Budgeting

Stakeholder management

Pre-opening

Job description

Soho House is seeking a Director for Soho River House, overseeing the pre-opening and launch. You will shape the vision, recruit and develop a high-calibre leadership team, and drive a seamless guest journey across dining, bedrooms, wellness and events.

In this hands-on, high-profile role, you will manage budgets, lead P&L performance, and collaborate with global teams to deliver outstanding hospitality while upholding Soho House standards and values in a Windsor setting.