Executive Director, Head of Data Privacy

JLL; Greater London; On-site; GBP 100,000 - 170,000; Full time

Job summary

JLL in London HQ is seeking a Head of Data Privacy to lead the global privacy program and a small team of privacy professionals. You will set strategic vision, align with the Ethics & Compliance team, and balance innovation with regulatory obligations, positioning privacy and responsible AI governance as sources of competitive advantage.

The role requires strong leadership, experience working with regulators, and a proven track record in data protection within a dynamic, global real estate

Qualifications

• Executive presence with ability to present to senior executives, regulators and boards.
• Business-minded, balancing privacy requirements with commercial imperatives.
• Good working knowledge of AI systems and how privacy risk applies to them.
• Collaborative and team-oriented with cross-functional relationships.
• Comfortable managing ambiguity and competing priorities.
• Strategic and operational program development, change management, and executive-level stakeholder management.
• Passionate about building a culture of trust and integrity while enabling innovation.

Responsibilities

• Set and deliver JLL's global privacy strategy, aligned to regulatory requirements and business priorities.
• Act as a trusted advisor to senior stakeholders, translating privacy requirements into practical, business-focused guidance.
• Represent E&C on privacy matters with regulators, clients, and industry bodies.
• Drive operational excellence and automation, identifying and implementing privacy-enhancing technologies and initiatives.
• Lead JLL's response to privacy incidents, regulatory inquiries, and audits.
• Track emerging privacy regulation and translate it into clear requirements for the business.
• Act as key point of contact for Technology teams on Privacy and AI governance
• Monitor emerging regulatory developments and translate them into actionable requirements.
• Lead and develop a small team of privacy professionals, setting priorities and fostering growth and capabilities.

Skills

Executive leadership

Stakeholder mgmt

Privacy risk

AI governance

Regulatory compliance

Cross-functional teams

Strategic planning

Education

Law degree

Computer science degree

CIPP/E

CIPM

CIPT

AIGP

Job description

About JLL

We’re JLL— a leading professional services and investment management firm specializing in real estate. We shape the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. As a Fortune 200 company, we help real estate owners, occupiers and investors achieve their business ambitions. We have operations in over 80 countries and a global workforce of over 115,000 individuals. We believe a diverse and inclusive culture is one where everyone succeeds. That’s why we’re committed to creating an environment where we all feel welcomed, valued, and empowered to achieve our full potential.

About JLL

We’re JLL— a leading professional services and investment management firm specializing in real estate. We shape the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. As a Fortune 200 company, we help real estate owners, occupiers and investors achieve their business ambitions. We have operations in over 80 countries and a global workforce of over 115,000 individuals. We have operations in over 80 countries and our worldwide workforce of 115,000 individuals. We believe a diverse and inclusive culture is one where everyone succeeds. That’s why we’re committed to creating an environment where we all feel welcomed, valued, and empowered to achieve our full potential.

What this job involves

The Head of Data Privacy is a new senior leadership position reporting to the Chief Ethics & Compliance Officer. Leading a small team of privacy, this role sets the strategic direction for JLL's Data Privacy program, working closely with the Ethics & Compliance (E&C) team and business stakeholders to drive operational discipline and excellence. We are seeking a strategic, business‑minded executive, who will not only ensure compliance with global regulations but also set strategic vision, balancing innovation with regulatory and ethical obligations, positioning privacy and responsible AI governance as sources of competitive advantage.

What your day‑to‑day will look like

• Set and deliver JLL's global privacy strategy, aligned to regulatory requirements and business priorities.
• Act as a trusted advisor to senior stakeholders, translating privacy requirements into practical, business‑focused guidance.
• Represent E&C on privacy matters with regulators, clients, and industry bodies.
• Drive operational excellence and automation, identifying and implementing privacy‑enhancing technologies and initiatives to enhance efficiency, effectiveness and support compliance monitoring
• Lead JLL's response to privacy incidents, regulatory inquiries, and audits.
• Track emerging privacy regulation and translate it into clear requirements for the business.
• Act as key point of contact for Technology teams on Privacy and AI governance
• Monitor emerging regulatory developments and translate them into actionable requirements
• Lead and develop a small team of privacy professionals, setting priorities and fostering growth and capabilities.

Required Qualifications

• Executive presence - strong leadership skills, clear communicator, comfortable presenting to senior executives, regulators, and boards.
• Practical and business‑minded - able to balance privacy requirements with commercial imperatives.
• Good working knowledge of AI systems and how privacy risk applies to them.
• Collaborative and team‑oriented, with a track record of building strong cross‑functional relationships.
• Comfortable managing ambiguity and competing priorities.
• Strategic and operational program development, change management, and executive‑level stakeholder management
• Passionate about building a culture of trust and integrity while enabling innovation

Preferred Qualifications

• Demonstrated experience leading data privacy / data protection, or AI governance, transformation and change management
• Degree in law, computer science, or a related field.
• Professional certification such as CIPP/E, CIPM, CIPT, or AIGP.
• Experience in SaaS, technology, or other regulated sector.

Location

This position is based at our London HQ and requires working in office at least 3 days per week.

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.