Executive Assistant & Operations Coordinator

SUMO; Bromley; On-site; GBP 25,000 - 38,000; Full time

Benefits offered by this job

Office-based role in Bromley

Job summary

SUMO, the UK's leading creator economy and talent management recruitment agency, is seeking an Executive Assistant & Operations Coordinator in Bromley. You will support the Directors with diary management, meetings and day-to-day priorities while taking ownership of operational functions that keep the business running smoothly.

This role offers variety, from coordinating interviews and producing company reports to improving internal processes and CRM quality.

Qualifications

• Highly organised with exceptional attention to detail.
• Proactive, resourceful and able to own multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• Strong MS Office skills, especially Excel.
• Previous experience in administrative or executive support is advantageous.

Responsibilities

• Provide day-to-day EA support to Directors, including diary management and meeting coordination.
• Manage company inboxes and route inquiries appropriately.
• Oversee recruitment administration and internal hiring processes.
• Prepare contracts and handle general administrative tasks.
• Produce weekly/monthly business reports and maintain CRM data.
• Support events, company meetings, and internal process improvements.

Skills

Organisational skills

Diary management

Prioritisation

Communication

Proactiveness

Attention to detail

Multi-tasking

Education

Graduate

Tools

Microsoft Office

Excel

Job description

Job Title: Executive Assistant & Operations Coordinator

Location: Bromley, United Kingdom

Setup: 5 days in office

Hi – we're SUMO – the UK's leading creator economy and talent management recruitment agency.

We work with many of the UK's top social media businesses, as well as talent agencies that represent some of the world's best-known celebrities, YouTubers, and influencers. We also own and publish The Talent Times, our own industry publication covering the creator economy.

We're looking for a highly organised, polished and proactive Executive Assistant & Operations Coordinator to become a key member of our growing team.

This is a unique opportunity for someone who enjoys variety and thrives on keeping people, projects and the business moving forward. You'll work closely with the Directors, supporting them with diary management, meetings and day-to-day priorities, while also taking ownership of many of the operational functions that keep the business running smoothly.

No two days are the same. One day you might be coordinating interviews, managing our social media or producing company reports, and the next you'll be organising an event, supporting a recruiter on a key hire or helping improve one of our internal processes.

We're open-minded about experience. You may already have experience as an Executive Assistant, Personal Assistant, Operations Coordinator or Office Manager, or you could be a bright graduate or someone at the start of their career with exceptional organisational skills, strong computer literacy and a genuine desire to learn. For us, attitude, professionalism and attention to detail are just as important as experience.

What you'll be doing

• Providing day-to-day Executive Assistant support to the Directors, including diary management, coordinating meetings, arranging calls and helping manage priorities.
• Managing company email inboxes and ensuring enquiries are responded to or directed to the appropriate person.
• Managing job adverts across multiple job boards and platforms.
• Preparing contracts and handling general company administration.
• Managing our LinkedIn company page and SUMO Instagram account.
• Supporting our internal hiring process.
• Providing recruitment administration across multiple recruitment teams.
• Supporting The Talent Times, our industry news platform.
• Producing weekly and monthly business performance reports.
• Maintaining and improving the quality of our CRM and database.
• Answering incoming telephone calls and responding to enquiries.
• Managing suppliers and external vendors.
• Organising company meetings, team socials and company events.
• Taking notes during company meetings and sharing agreed actions.
• Helping identify ways to improve our internal processes and overall efficiency.

About you

We're looking for someone who:

• Is exceptionally organised and has outstanding attention to detail.
• Is polished, professional and represents the business to a high standard.
• Takes pride in staying one step ahead and enjoys making things happen.
• Is proactive, resourceful and enjoys taking ownership.
• Can confidently manage multiple priorities in a fast-paced environment.
• Has excellent written and verbal communication skills.
• Is highly computer literate and confident using Microsoft Office, particularly Excel.
• Enjoys solving problems and improving the way things are done.
• Is dependable, positive and takes pride in producing high-quality work.
• Wants to build a long-term career within a growing business.

Previous experience in administration, executive support, operations, recruitment or marketing would be advantageous, but isn't essential. We're just as interested in meeting ambitious graduates or early-career candidates who have the right mindset, exceptional organisational skills and a willingness to learn.

If you're someone who loves organisation, enjoys supporting others, takes pride in doing things properly and wants to play an important role in a growing business, we'd love to hear from you.

SUMO are an equal opportunities employer. We encourage applications regardless of race, religion, ethnicity, sexual orientation, age, disability or gender. As an employment agency, SUMO are fully committed to providing an inclusive and accessible recruitment process for all (both internally and on behalf of our clients).