Executive Assistant - Fixed Term Contract

Four Seasons Hotels and Resorts; City Of London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A prestigious hotel chain in London is seeking an Executive Assistant to provide comprehensive PA support to the General Manager. The ideal candidate will have at least 2 years of experience in luxury hospitality, strong organizational skills, and advanced proficiency in Microsoft Office. This full-time role offers competitive salary and numerous employee benefits, including up to 20 complimentary nights at any hotel within the group.

Benefits

Competitive salary

40-hour working week

Excellent training and career development

Up to 20 complimentary nights at any Four Seasons Hotels

Free meals while on duty

Paid Wellness Days

Holiday entitlement increases with length of service

Free life insurance

Bupa Dental and MediCash plan available

Season Ticket Loan & Cycle to Work scheme

Free dry cleaning

Annual themed employee party and events

Access to Wagestream

Qualifications

• Minimum of 2 years' experience in an Executive Assistant or Personal Assistant role, ideally within the luxury hospitality industry.
• Exceptional time management and prioritisation skills, with the ability to manage multiple tasks and deadlines.
• Strong organisational abilities and a meticulous attention to detail.

Responsibilities

• Provide full PA support to the General Manager, including calendar management, travel arrangements, and meeting coordination.
• Handle confidential information with integrity and professionalism.
• Prepare reports, presentations, and documentation for internal and external use.

Skills

Time management

Organizational skills

Communication skills

Discretion

Proactive mindset

Attention to detail

Tools

Microsoft Office Suite

Job description

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.

Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London's historic past, alongside its exhilarating present.

As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar).

Job Description:

Four Seasons Hotel London at Tower Bridge is seeking an Executive Assistant to provide comprehensive PA support to the General Manager on a fixed-term basis, starting in December 2026. This contract will initially run for eight months, with the possibility of extension for a further six to eight months depending on business needs.

The Executive Assistant will provide comprehensive administrative support to the General Manager. This is a pivotal management role within our Executive Office, requiring exceptional organisational skills, discretion, and a proactive approach to supporting the leadership team in a fast paced, luxury hospitality environment.

Responsibilities:

• Provide full PA support to the General Manager, including calendar management, travel arrangements, meeting coordination, and correspondence.
• Handle confidential information with integrity and professionalism.
• Prepare reports, presentations, and documentation for internal and external use.
• Support the coordination of hotel initiatives, projects, and events led by the Executive Office.
• Respond to guest and employee inquiries with warmth, efficiency, and discretion.
• Act as a point of contact for senior leadership and external partners.

Requirements:

• Minimum of 2 years' experience in an Executive Assistant or Personal Assistant role, ideally within the luxury hospitality industry.
• Exceptional time management and prioritisation skills, with the ability to manage multiple tasks and deadlines.
• Strong organisational abilities and a meticulous attention to detail.
• Excellent communication skills, both written and verbal, with a professional and approachable manner.
• Advanced computer literacy, including proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• A proactive mindset, with the ability to anticipate needs and take initiative.
• A high level of discretion and emotional intelligence.

Benefits:

• Competitive salary
• 40-hour working week
• Excellent training and career development opportunities
• Up to 20 complimentary nights at any Four Seasons Hotels or Resorts around the world with years of service
• Free meals at Pepys while on duty, including fruits, coffee/tea, and fizzy drinks available throughout the day
• Up to 2 paid Wellness Days per year
• Holiday entitlement increases with length of service up to 33 days
• Free life insurance while on duty
• Bupa Dental and MediCash plan available
• Opportunities to build a successful global career
• Season Ticket Loan & Cycle to Work scheme
• Free dry cleaning
• Employee Experience: Annual themed employee party and various social, charitable, and sporting events
• Access to Wagestream - a salary advance benefit
• Employee Recognition Programmes

Schedule & Hours:

• This is a full-time position based on a 40-hour work week Monday to Friday
• Some flexibility is required

All candidates for this position must hold valid Right to Work in the UK