Executive Assistant (Chief of Staff) to Business & Commercial Banking People Director

LLOYDS BANKING GROUP; Leeds; Hybrid; GBP 76,000 - 90,000; Full time

Job summary

A leading financial institution seeks a professional for strategic leadership in a hybrid working environment. Responsibilities include providing insights for decision-making, coordinating teams, leading analysis, and advising on people strategy. Ideal candidates will possess exceptional communication skills and experience in organisational transformation, particularly with the integration of AI technologies.

Benefits

Generous pension contribution up to 15%

Annual performance-related bonus

Share schemes including free shares

30 days' holiday plus bank holidays

Wellbeing initiatives and generous parental leave

Qualifications

• Strong verbal and written communication skills.
• Experience in leading organisational transformation.
• Interest in people strategy and dynamics.
• Ability to build internal and external networks.
• Experience with AI tools for improvements.

Responsibilities

• Provide strategic challenge and insight for decision-making.
• Coordinate Exec Office and People Partnering team activities.
• Lead analysis and preparation of strategic papers.
• Act as a trusted advisor for stakeholders.
• Use data to inform decision-making and deliver people initiatives.
• Collaborate on people risk agenda.

Skills

Exceptional communication skills

Experience in organisational transformation

People strategy dynamics

Strong attention to accuracy

Building trusted relationships

Experience with AI technologies

Commercial lens on people strategy

Job description

End date Sunday 12 October 2025

Salary range £76,194 - £89,640

We support flexible working

Learn more about flexible working.

Agile Working Options Hybrid Working

Job description

What you’ll be doing

• Providing strategic challenge, insight and leadership to help shape decisions, lead the preparation of ExCo and often confidential materials ensuring high quality outputs, and keep the Director advised on emerging issues, always maintaining an end-to-end commercial lens.
• Coordination of Exec Office and People Partnering team to enable planning and delivery of the people strategy - ensuring priorities are aligned, well-structured and implemented with pace, whilst ensuring meetings, communications and team operations run smoothly and with purpose. Utilising LBG’s tech tools to enhance productivity and effectiveness, and actively experimenting with new technologies to improve processes.
• Leading on analysis, preparation and coordination of strategic papers and documents for BCB and P&P Executive Committee meetings, ensuring papers have the required stakeholder input, are impactful and engaging, working across teams for timely inputs and contributions.
• Acting as a trusted advisor and operational anchor for both the Director and the Partnering Team - screening and triaging priorities for the Director, representing the team where needed, leading meetings and forums, managing internal and external stakeholder relationships across the Group.
• Using data and research to inform decisions, contribute to solutions, and support the delivery of people initiatives across BCB. Guide the implementation of select projects and ensure that BCB People Strategy is central to decision-making processes.
• Collaborating on the people risk agenda alongside the business and People Risk Specialists to guarantee efficient people risk management across BCB.
• Ensuring the Exec Office and People Partnering team build a reputation for excellence in people practices, use of innovative approaches and a curated approach to use of social media platforms.

What we’re looking for

• Exceptional communication skills, both written and verbal, with the ability to simplify the complex, including using AI tools to optimise outcomes. Comfortable representing the team at various forums.
• Experience in leading/being key part of transformation organisational transformation.
• Experience across the colleague/ HR journey, with a demonstrated interest in people strategy/workforce dynamics.
• A keen attention to accuracy and the ability to apply insight and curiosity to shape decisions, outputs and build a joined-up people and places narrative.
• The ability to build on extensive internal and external networks that can be used to help achieve BCB objectives.
• Experience building trusted relationships whilst influencing with authenticity, using strong communication skills to engage stakeholders at all levels.
• Experience working with emerging technologies such as AI to drive transformative change and apply this to own team.
• A strong interest in adding a commercial lens to our people strategy and a drive to make a meaningful impact across BCB and P&P.

Benefits

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

About working for us

We’re committed to building a sustainable, inclusive organisation where colleagues can thrive. From setting bold diversity ambitions to launching pioneering initiatives like our menopause health package and Working with Cancer programme, we’re proud to lead the way.

We work in a hybrid style, typically spending at least two days per week (or 40% of time) in one of our office locations. The role involves traveling to different P&P/ BCB hubs when required.