Executive Assistant, C-Suite Support

Planet; London; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

A leading technology company is looking for a highly skilled Executive Assistant to support its Executive Leadership. This pivotal role includes managing complex schedules, organizing travel, and facilitating communication across various teams. Candidates should possess at least 10 years of relevant experience and exceptional organizational skills, thriving in a dynamic, global environment. We offer an opportunity to grow in a diverse workplace that values innovation and teamwork.

Qualifications

• At least 10 years of experience supporting C-Suite executives.
• Exceptional organizational and time management skills.
• Strong verbal and written communication skills.

Responsibilities

• Coordinate complex schedules and manage travel arrangements.
• Prepare and distribute business reports and communications.
• Lead employee engagement initiatives and support internal events.

Skills

Organizational Skills

Time Management

Communication

Emotional Intelligence

Digital Proficiency

Tools

Microsoft Outlook

Microsoft Teams

Microsoft PowerPoint

Workday

Job description

About Us:

Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide.

In recent years, we have experienced significant growth, expanding our services and global presence.

With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions.

Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers.

Role Overview:

We are looking for a highly skilled and proactive Executive Assistant (EA) to join our Executive Support team. This team plays a critical role in supporting Planet’s Executive Leadership across multiple functions including Commercial Sales, Retail, Hospitality, Product & Technology, Growth, Legal, and People.

As an EA, you will provide high-level administrative and business support to senior leaders in a fast-paced, global environment. This role will support both the Chief Commercial Officer and Chief People Officer and requires a highly organised individual with exceptional written and verbal communication skills, sound judgement, and the utmost discretion.

What You Will Do:

• Diary Management: Coordinate complex, ever-changing schedules with precision.

• Stakeholder Liaison: Build and maintain strong relationships across internal and external stakeholders through clear, professional communication.

• Travel Management: Organise seamless domestic and international travel, including flights, accommodation, visas and itineraries.

• Travel & Expense Oversight: Track and monitor travel and expenses for Commercial, preparing reports and following up on items as needed to ensure compliance and accurate reconciliation.

• Expense Processing: Submit and reconcile expenses in accordance with Planet’s policies using the Navan system.

• Business Report Preparation: Own the preparation and timely distribution of weekly reports for Commercial, including proofreading of content and excellent formatting.

• Communication Support: Draft clear, well-structured communications on behalf of the Chief Commercial Officer.

• Communication Events: Coordinate and lead on the delivery of key internal events, such as Town Halls and leadership offsites, including agenda preparation and logistical planning, ensuring smooth running through good execution.

• Employee Engagement Support: Lead on Commercial employee engagement initiatives – preparing communications, analysing engagement data and producing summary reports with key insights. Follow up with engagement leads to ensure agreed actions are tracked and completed.

• Team collaboration: Work closely with the other EAs to share best practices, align on cross-functional priorities, and ensure consistent, high-quality support across the Executive team.

• Office management: Work closely with the office manager to support on-site tasks and help ensure the smooth day-to-day operation of the London office.

What You Will Bring

• At least 10 years of experience supporting C-Suite executives in a global, fast-paced environment.

• Outstanding organizational and time management skills with the ability to manage competing priorities calmly and effectively.

• Excellent verbal and written communication skills with the ability to adapt your style to different stakeholders.

• A high level of discretion, integrity, and emotional intelligence, particularly when handling sensitive matters.

• Confident with digital platforms, with strong proficiency in Microsoft Outlook, Teams, PowerPoint, and tools such as Workday and travel management platforms.

• A proactive, can-do mindset with the ability to work both independently and collaboratively as part of a high-performing team.

Why Planet :

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.

At Planet, we embrace a hybrid work model, with three days a week in the office.

Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.