Executive Assistant

Integrated Care 24 Ltd; Kingston; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

NHS Pension

6.6 weeks annual leave

Wellbeing benefits

EAP including counselling

Job summary

Integrated Care 24 Ltd in Ashford, Kent is seeking an experienced Executive Assistant to provide high‑level support to the Executive Team. You will manage diaries, coordinate meetings and handle confidential communications to enable senior leaders to deliver strategic priorities.

This role requires exceptional organisation and discretion, with responsibility for governance records, travel plans, and cross‑functional liaison across the organisation in a fast‑paced healthcare environment.

Qualifications

• Experience providing support at Executive, Director or Senior Leadership level.
• Highly organised with exceptional attention to detail.
• Ability to manage competing priorities and changing deadlines.
• Excellent interpersonal and communication skills, both written and verbal.
• Demonstrates professionalism, discretion and integrity in handling confidential information.

Responsibilities

• Provide executive support: manage busy diaries, coordinate schedules and prepare for meetings.
• Manage communications: respond to correspondence and emails with professionalism.
• Support meetings and governance: prepare agendas, arrange logistics, take minutes and track actions.
• Coordinate events and travel: arrange venues, dietary needs and accessibility requirements.
• Support strategic projects: assist across various organisational initiatives to improve ways of working.
• Build relationships: liaise with stakeholders at all levels to enable effective communication.
• Drive efficiency: identify opportunities to streamline processes and enhance support services.
• Maintain confidentiality and professional conduct at all times.

Skills

Executive support

Diary management

Stakeholder liaison

Meeting coordination

Tools

Microsoft Office

Copilot

Job description

Package Description

Executive Assistant

Help drive the success of our organisation by providing exceptional support to the people leading it.

As an IC24 Executive Assistant, you'll provide high-level organisational and administrative support to our Executive Team, helping ensure their time, priorities and commitments are managed effectively. You'll play a vital role in supporting senior leaders, enabling them to focus on delivering strategic priorities that benefit our patients, colleagues and services.

This is a role where organisation, professionalism and attention to detail are essential. One moment you could be coordinating diaries and managing competing priorities, the next, could be supporting senior meetings.

Managed by the Executive Manager, you will work closely with our other Executive Assistant in supporting the Executive Directors, senior leaders and stakeholders across the business, you'll become a trusted partner who keeps things running smoothly behind the scenes while maintaining the highest standards of professionalism and confidentiality.

No two days are the same, and you'll thrive on bringing structure, organisation and calm to a fast-paced environment.

What you'll be doing

• Providing executive support: Manage busy executive diaries, coordinate schedules and ensure senior leaders are fully prepared for meetings, appointments and key organisational activities.
• Managing communications: Act as a key point of contact on behalf of the Executive Team, responding to correspondence, managing email traffic and ensuring communications are handled professionally and efficiently.
• Supporting meetings and governance: Coordinate Board, Committee and divisional meetings, including preparing agendas, arranging logistics, taking minutes and ensuring actions and decisions are accurately recorded and followed up.
• Coordinating events and travel: Support in the coordinating of events such as finalising and circulating agendas, finding and liaising with a venue, gathering dietary and accessibility requirements, room layouts.
• Supporting strategic projects: Provide administrative and project support across a range of organisational initiatives, helping deliver priorities and improve ways of working.
• Building strong relationships: Work closely with internal and external stakeholders at all levels, developing effective relationships and supporting excellent communication across the organisation.
• Driving efficiency: Identify opportunities to improve processes, streamline activities and enhance the effectiveness of executive support services.
• Maintaining confidentiality and professionalism: Handle highly sensitive information with discretion, professionalism and sound judgement at all times.

Who this role suits

This role is ideal for an experienced Executive Assistant who enjoys working at pace, managing multiple priorities and building productive relationships with senior stakeholders.

You’ll Thrive If You

• Have experience providing support at Executive, Director or Senior Leadership level.
• Are highly organised with exceptional attention to detail.
• Can confidently manage competing priorities and changing deadlines.
• Have excellent interpersonal and communication skills, both written and verbal.
• Build strong working relationships with people at all levels.
• You'll need the resilience to navigate ambiguity, balance competing requests and quickly refocus when priorities change. The ability to remain composed, resourceful and proactive during busy periods will be key to success in the role
• Are confident using Microsoft Office applications, collaboration tools and digital technologies, including Copilot, where the majority of meetings attended will be used.
• Enjoy finding solutions, improving processes and creating efficiencies.
• Demonstrate professionalism, integrity and discretion when handling confidential information.

Experience within healthcare, urgent care, the NHS or a complex regulated environment would be advantageous but is not essential.

Why IC24?

At IC24, we know that great support functions are critical to delivering outstanding patient care.

You’ll join a collaborative and values-driven organisation where your contribution is recognised and where you’ll have the opportunity to work closely with senior leaders across a growing social enterprise. You’ll be trusted to make a meaningful impact while developing your skills and experience in a supportive environment.

As a leading not-for-profit social enterprise, everything we do is focused on improving care for patients while creating an organisation where colleagues feel valued, supported and empowered to succeed.

Every day, our people help patients access the care they need, when they need it most.

Let’s be honest about the role

This role isn’t for everyone.

You’ll be supporting busy senior leaders whose priorities can change quickly. You’ll need to be comfortable juggling multiple tasks, handling confidential information and working proactively to anticipate needs before they arise.

There will be times when tight deadlines, corporate priorities and competing demands require flexibility and resilience. Success in this role requires exceptional organisation, sound judgement and the confidence to operate independently while maintaining a high standard of support.

What can’t be taught is a proactive mindset, attention to detail and a genuine commitment to helping others succeed.

If that sounds like you, we’ll provide the support and opportunities to help you build a rewarding career with us.

Location

Ashford, Kent

What’s in it for you?

• Salary of £29062.93 per annum
• Opportunity to join the NHS Pension Scheme
• 6.6 weeks annual leave
• Enhanced family leave (maternity, paternity and adoption leave and pay)
• Inclusive wellbeing benefits
• Employee Assistance Programme including free 24/7 independent counselling and occupational health services
• Professional development opportunities
• Free membership to our reward and discount platform
• The opportunity to access to Blue Light Card and other NHS Discount Schemes

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory basic DBS disclosure and references.

We celebrate brave ideas and brave people.

careers.ic24.org.uk

We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.

We are committed to providing equal opportunities for all people. We particularly encourage applications from ethnic minorities, applicants with a disability, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. We are dedicated to creating an inclusive environment where everyone feels they belong.

We are happy to discuss any reasonable workplace adjustments needed to ensure you can perform at your best during the application or interview process or if you would like an accessible version of any recruitment documents, please contact the recruitment team on [e-mail].