Executive Assistant

IFM Investors; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

IFM Investors is seeking an Executive Assistant to the Chief Risk Officer (Risk & Compliance). You will provide high-level, confidential support to a global CRO, coordinating governance meetings and ensuring timely delivery of agendas, papers, and briefing materials.

You will manage the CRO’s complex diary, travel arrangements and communications, balancing competing priorities in a fast-paced, high-growth environment.

Qualifications

• Strong experience as an Executive Assistant within a corporate/financial services environment.
• Proven ability to manage confidential information with discretion.

Responsibilities

• Act as trusted interface between CRO’s office and executive/board stakeholders.
• Coordinate meetings, agendas, papers and follow-ups for governance bodies.
• Manage CRO’s calendar, travel, expenses and communications with high discretion and accuracy.
• Support onboarding/offboarding and induction programs for new hires.
• Champion adoption of firm-wide processes and digital tools in executive operations.

Skills

Executive support

Diary management

Travel coordination

Budget management

Stakeholder management

Tools

Concur Travel & Expense

Microsoft Office

Document management system

Travel management software

Job description

Executive Assistant to the Chief Risk Officer - Risk & Compliance

About Us

IFM Investors is a global asset manager, founded and owned by pension funds, with capabilities in infrastructure equity and debt, private equity, private credit, real estate and listed equities.

Our purpose is to invest, protect and grow the long-term retirement savings of working people. We believe healthy returns depend on healthy economic, environmental and social systems - and these are evolving on a scale never experienced before. To find opportunity, build value and meet the needs of future generations, you need scale, skill and expertise. That’s what IFM Investors has built up over 30 years.

With assets under management of approximately $291.1 AUD billion (at 30 June 2026), we prioritise the interests of over 883 institutional investors worldwide. IFM operates from 17 offices across Australia, Europe, North America and Asia.

For more information, visit ifminvestors.com .

The Opportunity

At IFM, you’re not just part of an investment company – but an invested one. We see the work we do as the chance to take sustainable, responsible steps forward for millions of people around the world.

So, we have made sure to create a workplace that’s inclusive, accountable and collaborative. Where you’re given the opportunities to make a meaningful contribution and grow your skills. All while feeling valued and supported for who you are and what you bring to the team.

Along with the chance to make a meaningful, positive difference from day one, we offer a competitive salary and generous leave entitlements. Our hybrid and flexible approach can vary by team and role, it is built around trust. We encourage our people to manage their work life rhythm in a way that works best for them and their teams.

Business Overview

Risk & Compliance works closely with our business to help ensure we meet our risk and compliance obligations, including anti-money laundering, fraud risks, conflicts of interest, and regulatory reporting.

The Role

Provide high-level, proactive and confidential executive support to the Chief Risk Officer, an Executive Committee member with a global remit. The role enables the CRO to discharge the role’s executive, leadership and governance responsibilities effectively, including responsibilities to the Chief Executive, the Board Audit and Risk Committee Chair and other senior governance stakeholders.

Acting as a trusted partner and central point of coordination for the CRO’s office, the role requires exceptional judgement, discretion, organisational awareness and the ability to anticipate priorities, manage competing demands and operate effectively in a fast-paced, high-growth and changing environment.

Provide high-level, proactive and confidential executive support to the Chief Risk Officer, an Executive Committee member with a global remit. The role enables the CRO to discharge the role’s executive, leadership and governance responsibilities effectively, including responsibilities to the Chief Executive, the Board Audit and Risk Committee Chair and other senior governance stakeholders.

Acting as a trusted partner and central point of coordination for the CRO’s office, the role requires exceptional judgement, discretion, organisational awareness and the ability to anticipate priorities, manage competing demands and operate effectively in a fast-paced, high-growth and changing environment.

Executive and Board Stakeholder Management

• Act as a trusted and professional interface between the CRO’s office and the Chief Executive’s office, Board and committee stakeholders, Executive Committee members, senior leaders and other internal and external stakeholders.
• Coordinate regular and ad hoc engagement between the CRO, the Chief Executive and the Chair of the Board Audit and Risk Committee, ensuring meetings are appropriately scheduled and relevant materials and follow-up actions are managed in a timely manner.
• Exercise sound judgement and discretion when handling highly sensitive, confidential, privileged or market-sensitive information.

Operational Management

• Enable the CRO to perform the role effectively by anticipating requirements and building and maintaining strong working relationships with staff and key external stakeholders.
• Keep abreast of developments within the organisation, to ensure the CRO can be provided with timely and relevant advice and information.
• Develop systems and processes to manage the flow of information to and from the CRO office, ensuring timeliness, consistency, retention and integrity in knowledge and data management.
• Anticipate the CRO’s preparation requirements and coordinate and quality-check agendas, papers, presentations, briefing materials and other documentation for Executive Committee, Board, BARC, Risk Committee and other significant meetings.
• Maintain a forward calendar of executive, Board, committee, regulatory, business planning and other key governance cycles, identifying preparation time, dependencies and submission deadlines.
• Maintain oversight of key commitments, decisions, actions and deadlines arising from the CRO’s executive and governance responsibilities, proactively following up with accountable stakeholders.
• Manage the CRO’s complex global diary, applying sound professional judgement to prioritise access, resolve conflicts and protect time for preparation, strategic thinking, stakeholder engagement and follow-up.
• Proactively manage the CRO’s communication channels and inbox with a high level of discretion, diplomacy and judgement, coordinating responses, briefing notes and escalations and keeping the CRO appropriately informed.
• Support the CRO with on-boarding and off-boarding new employees, assist with induction programs, new hire training and monitoring.
• Act as the R&C adoption and change champion for firm-wide technology initiatives and identify opportunities to simplify, automate and strengthen executive office processes using approved digital and AI-enabled tools.

Cost/Financial Management

• Manage expense reporting and monthly business credit card reconciliation for the CRO.
• Monthly reconciliation of the CRO’s business credit card and review of managing Director’s expense claims.
• Coordinate the invoice approval process across global R&C.

Event Management

• Organise domestic and international travel arrangements for the CRO including travel visas, hotels and flights and travel briefing documents ensuring drafting travel reports and ensuring travel reporting is up to date.
• Coordinate staff events including team meetings, training, and celebrations.
• Schedule and coordinate the Risk Committee, global R&C meetings and external meetings convened by the CRO, including meeting logistics, attendance, materials and follow-up of agreed actions.
• Support the delivery of IFM Global events, including virtual events, as required
• Work closely with Company Secretariat and relevant R&C governance teams to support the timely preparation and delivery of BARC, Risk Committee and other governance materials and meeting arrangements.
• Provide executive coordination and logistical support for governance meetings, recognising that formal governance, minute-taking and secretariat accountabilities remain with the designated committee secretary or Company Secretariat, where applicable

Your Background and Experience

• Strong experience as an Executive Assistant within a corporate/professional or financial services environment, supporting a member of the Executive Committee with a global remit.
• Experience with budget and expense management
• Experience with complex diary and travel management
• Demonstrated ability to operate effectively in a fast-paced, high-growth and changing global environment, balancing short timeframes and the competing demands of multiple senior stakeholders.
• An understanding of corporate organisational structures, ability to read the relationships between departments and people.
• Strong understanding of the principles relating to the delivery of administrative services, e.g. confidentiality, protocols, etc.
• Strong written and verbal communication skills, including the ability to draft and quality-check executive correspondence, presentations, briefing notes and communications for senior executive and Board-level audiences.
• Advanced skills in MS Office Suite i.e. Word, Excel, PowerPoint, Teams
• Proficient in using a document management system, Travel Management, Concur

IFM Investors is committed to promoting an inclusive culture where all employees are valued and recognised for their unique qualities, backgrounds, and perspectives. We champion all groups regardless of race, gender, religion, sexual orientation, age, disability, or family status. We are committed to providing individuals with disabilities reasonable adjustments to participate in the job application or interview process. Please contact us if you require specific support at any stage of the recruitment process at [e-mail]