Executive Assistant

Shiseido Company, Limited; Greater London; Hybrid; GBP 40,000 - 56,000; Full time

Job summary

Shiseido UKI is seeking an Executive Assistant to provide high-level support to the Country Manager and senior leaders, managing diaries, meetings, travel, and calendars. You will partner with HR, Office & Facilities, and the EA community across EMEA to enable executives to stay focused on priorities in a hybrid London-based role.

This permanent role requires an ambitious, proactive professional who collaborates across functions, coordinating complex schedules and stakeholder communications to

Qualifications

• Experience supporting senior executives in a fast-paced environment.
• Proven ability to manage multiple priorities with minimal supervision.
• Strong project management and organisational skills.

Responsibilities

• Provide high quality, timely and proactive support to the Country Manager, managing daily schedule, meetings, calls, travel arrangements and itineraries.
• Support with presentations and reports by liaising with individuals/teams to gather information.
• Anticipate challenges, identify opportunities and propose solutions before issues arise.
• Act as a key point of contact between the executive and internal and external stakeholders.
• Support the Retail & Commercial Director / Finance Director with meeting arrangements as required.
• Coordinate domestic and international travel arrangements, including detailed itineraries.

Skills

Diary management

Prioritisation

Project management

Job description

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Executive Assistant

Date: 9 Sept 2026

Location: London

Executive Assistant

WHO WE ARE

Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a uniqueselection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022.
Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the worldand aims to inspire a life of beauty and culture.
Through our heritage, Shiseido constantly creates high-quality, safe and innovative cosmetics anddevelop brands deeply loved by people from all over the world, in line with our mission:

BeautyInnovations for a Better World.

YOUR NEXT ROLE :

Executive Assistant

The Executive Assistant plays a pivotal support role within Shiseido UKI, responsible for facilitatingand coordinating the administrative support directly for the UK&I Country Manager acting as thechampion for all their diary management, meeting coordination and preparations, travelarrangements and itineraries.
You will also play a leading role in supporting up to 2 other leadership team members as/when theyrequire support with diary management and or retail partner meeting preparations.
You will work closely with the HR Team, supporting wider office EDI events and activities, liaising withthe Office & Facilities Manager and Reception team.
This is not a traditional administrative role. We are looking for an ambitious, proactive and highlyorganised professional who acts as a true business partner, helping senior leaders maximise theireffectiveness, drive priorities and stay focused on what matters most.

This is a permanent position, based in our fabulous UK Head office where you are expected to work in a hybrid approach, 60% of your time typically spend in the office and the rest remotely – howeverthis will naturally flex depending on your stakeholders’ presence.

YOUR RESPONSIBILITIES

As the EA, every day will be diverse. This role requires an autonomous operator who can alwaysbalance the needs of the Country Manager as a priority for operational execution. You will foster
strong cross-functional collaborations with the HR Team as well as the wider EA community withinour EMEA Regional HQ. This role will focus on:

• Providing high quality, timely and pro-active support to the Country General Manager, managing dailyschedule, meetings, calls, travel arrangements and itineraries.
• Support with the Country General Manager’s presentations, and reports including liaison withindividuals/teams to gather and collate information.
• Anticipate challenges, identify opportunities and propose solutions before issues arise.
• Act as a key point of contact between the executive and internal and external stakeholders.
• Support the Retail & Commercial Director / Finance Director with retail partner meeting arrangementsas and when is required
• Facilitate communication across functions and support alignment on key initiatives.
• Work closely with the People and Payroll team for employee led activities as well as office support
• Manage the scheduling and logistics of large scale meetings/seminars/conferences.
• Prepare executives for meetings through briefing materials, research, agendas and follow-up actions.
• Manage confidential and sensitive information with discretion and professionalism.
• Coordinate domestic and international travel arrangements, including detailed itineraries andcontingency planning.
• Manage confidential and sensitive information with discretion and professionalism.
• Coordinate new starter welcome and induction programmes for the country manager
• Managing and motivating the team to ensure good office standards and culture.
• Project & Operational Support

PROJECT & OPERATIONAL SUPPORT

• Lead and coordinate special projects as required.
• Organise leadership meetings, offsites, town halls and key business events, summer parties.
• Track deliverables, deadlines and business objectives.
• Support preparation of presentations, reports and executive communications.
• General office coordination support as requested by leadership of the Office & Facilities Manager (within HR)

YOUR BACKGROUND

We value diversity and creativity in all that we do. Your suitability will come through arrange of
experiences and backgrounds. Specifically, we encourage experiences from the below:

• Experience supporting senior executives in a complex, fast-paced environment.
• Proven ability to manage multiple competing priorities with minimal supervision.
• Strong project management and organisational skills

WHO YOU ARE

• You are intellectually curious, commercially aware and relentlessly focused on deliveringexcellence
• You will anticipate needs before they arise, manage complex priorities with confidence andbuild strong relationships across the business and externally.
• Ambitious and eager to grow beyond a traditional Executive Assistant role.
• Curious, resourceful and continuously looking for ways to improve processes.
• Confident, resilient and adaptable.
• Positive, energetic and solutions-oriented.
• Takes ownership and accountability for outcomes.
• Passionate about delivering an exceptional experience for stakeholders.

OUR VALUES

• Experience interacting with senior leadership teams and external stakeholders.
• Excellent written and verbal communication skills
• Highly proactive with a \"see it, solve it\" mindset.
• Exceptional attention to detail and commitment to quality.
• Strong business judgment and problem-solving