Executive and Operations Assistant

Get Staffed Online Recruitment Limited; City Of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency in London is seeking an Executive & Operations Assistant to support their COO and CEO. This hybrid role offers flexibility in working hours and varied tasks, focused on enhancing business efficiency and operations. The ideal candidate will have strong organisational and communication skills, as well as a proactive approach to problem-solving. Join a supportive and wellness-focused culture with unique perks like wellness retreats and extra days off.

Benefits

Wellness retreat day annually

Every 31st day of the month off

Healthy lunch/fridge perk

Birthday leave

Discounted wellness sessions

Qualifications

• Exceptional organisational and multitasking skills.
• Strong written and verbal communication abilities.
• Professional, reliable, and discreet.

Responsibilities

• Manage all head office inboxes and prioritise emails.
• Handle scheduling and coordination of meetings.
• Assist with project management and ensure deadlines are met.

Skills

Organisational skills

Communication skills

Problem-solving

Tech-savvy

Job description

Executive & Operations Assistant

Location: Hybrid (Head Office - Royal Wharf, with flexibility to work remotely)

Hours: Full-time / Part-time considered

Reports to: COO

About the Role

We are recruiting for a client who requires a highly organised, proactive, and adaptable Executive & Operations Assistant to support the smooth running of their business. This is a hybrid role with flexibility—most tasks can be completed remotely, with occasional attendance at the office or external meetings when required (always arranged in advance).

As the right hand to the COO, and with additional support provided to the CEO, this role is central to keeping operations coordinated and efficient. You\'ll manage communications, oversee day-to-day admin, and provide hands-on support with both business and personal tasks.

This is a new role, so responsibilities are evolving and may change as they find what works best for both you and the company. As our client opens more studios, this role will grow and expand alongside the business.

Salary & Contract

Role can be structured as part-time employment (3-4 days per week) or freelance for set hours, depending on what works best for the successful candidate.

Key Responsibilities

Executive & Inbox Management

• Manage all head office inboxes, ensuring timely and professional responses
• Prioritise and escalate emails where appropriate, keeping the COO informed of key actions
• Handle scheduling, diary management, and coordination of meetings
• Book travel arrangements, including flights, accommodation, and transfers
• Attend meetings on behalf of the COO, take notes, and ensure follow-up actions are completed
• Assist with personal tasks and errands for the CEO (e.g. shopping, booking appointments, reservations, collecting items)

Administration & Operations

• Liaise with third-party organisations, suppliers, and partners
• Keep track of stock levels, place orders when required and ensure stock is correct on arrival
• Manage ordering of supplies for the studio, head office, and team
• Carry out basic admin tasks such as printing documents and filing
• Draft and proofread internal and external communications

Business Coordination

• Support project management and ensure key deadlines are met
• Research and source new suppliers, tools, and services to enhance efficiency
• Keep policies, compliance documents, and studio records up to date
• Help plan and deliver company events, workshops, and team activities
• Contribute to brand expansion by researching opportunities, exploring new markets, and bringing forward fresh ideas for growth

What Our Client is Looking For

• Exceptional organisational and multitasking skills
• Strong written and verbal communication abilities
• Professional, reliable, and discreet—able to handle sensitive information with care
• Proactive problem-solver who takes initiative
• Inspired by wellness and motivated to bring fresh ideas that can make the brand better
• Tech-savvy (comfortable with email, scheduling platforms, spreadsheets, and cloud-based tools)
• Previous experience as an EA, PA, or Office/Operations Assistant is a plus

Why Join Our Client?

• Flexible working hours (not just hybrid, but allowing you to work around life commitments)
• Opportunity to work closely with senior leadership and play a key role in shaping a growing business
• A supportive, wellness-focused company culture
• Varied and engaging workload—no two days are the same

Work Perks

• Wellness retreat day annually (a day focused on relaxation, e.g. spa voucher or studio retreat)
• Every 31st day of the month off, as an extra wellbeing perk
• Healthy lunch/fridge perk on office days
• Birthday leave (take your birthday off every year)
• Discounted wellness sessions